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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,327 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,327 Reviews of Hendrick Volvo Cars of Charleston

August 22, 2019

great experience Robert Schneider was outstanding and made buying my new Volvo a great experience. Trevor Satterfield was great in explaining to me how the func More

by moman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schneider, Trevor Satterfield
Aug 30, 2019 -

Hendrick Volvo Cars of Charleston responded

Hi Moman68, thank you so much for your positive comments about Bob, Trevor and our team here at Hendrick Volvo Cars of Charleston! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

August 14, 2019

Great Experience Virgil really took care of me and had me in and out of the dealership in hours! He made a bad situation easy and painless. More

by Vovloxc90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil
Aug 21, 2019 -

Hendrick Volvo Cars of Charleston responded

Hi Vovloxc90, thank you for taking the time to leave a review for us at Hendrick Volvo Cars of Charleston. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

August 07, 2019

Always done right Service tech (Virgil) was awesome and friendly as always. He made it bearable despite me knowing it was gonna cost me an arm and 2 legs. $2300 later a More

by RoLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil
Aug 09, 2019 -

Hendrick Volvo Cars of Charleston responded

Rolove, thanks for your praise and kind comments about Virgil and our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2019

Tire repair after towing Good communication back and forth with Volvo worker Bryce. He explained everything well- and was attentive in getting our car repaired within a day. A More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? His name; Courtney answered my original call and used utmost professionalism as we discussed the towing situation.
Jul 29, 2019 -

Hendrick Volvo Cars of Charleston responded

Hi Donna, we are very happy Bryce, Courtney, and our Volvo Service Team provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

July 27, 2019

Always great At Volvo Cars of Charleston, I always find the employees very knowledgeable and friendly. Service is top notch and they always have the greatest work More

by EjmL56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
Jul 29, 2019 -

Hendrick Volvo Cars of Charleston responded

Ejml56, reviews like this give us motivation and help us ensure we continue to provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 11, 2023 -

EjmL56 responded

My usual service Rep was not in the day I took my car. I had made my appointment with her two months prior and had arranged for a loaner car. The service rep on 4/10/23 was JM. Not the greatest to represent Volvo. He did not read the notes on tone computer that were placed with Courtney. I had already had my tires rotated and balanced before I came in and Courtney had noted this. YET, JM still tried to push that service on me. Asked if I wanted yo wait for my service to be done and I explained that I had requested a loaner due to things on my schedule. I specifically asked that they wash my car when finished. He told me it would only take 60 minutes but I explained I had an appointment to be at in 35 minutes. He called and said the car was done but when I got there he could not find my key in the locked room. He walked over to the car wash place to see if they had the key only to find the car had not been washed. At this point I was exasperated with him and frequented my keys and the car. 13 minutes later he brings my car to where I was waiting and I left. The car still wasn’t washed. Volvo let me down on this visit and JM will never have my car again. So today. I am having my car washed by a professional!

July 12, 2019

Enjoyed buying a car from Hendricks & Bob Bob Schneider and the Hendrick Volvo team worked with us to provide a seamless car-buying experience, with no pressure and no hassle. This is the sec More

by Volvobuyer124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schneider; Philip McCabe
Jul 19, 2019 -

Hendrick Volvo Cars of Charleston responded

Hi Volvobuyer124, thank you for taking the time to leave a review for us at Hendrick Volvo Cars of Charleston. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!

July 01, 2019

Amazing and easy experience with TJ! Went into the dealership looking for an upgrade, thought it was going to be the usual dealer experience. I was extremely surprised at the straightforw More

by Victorarco35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Tercanli
Jul 02, 2019 -

Hendrick Volvo Cars of Charleston responded

Victorarco35, it's experiences like yours that really keep us motivated! Your recommendation means so much to TJ and to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2019

Enjoyable car buying experience. The Volvo buying experience could not have been nicer. Shopping for a small SUV, we included the Volvo XC40 on our list of preferred automobiles. Fr More

by Gus! 0619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip McCabe (finances)
Jun 26, 2019 -

Hendrick Volvo Cars of Charleston responded

Gus! 0619, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 23, 2019

Excellent Customer Service and product knowledge. I spoke with TJ on the phone ahead of my visit and he had the exact XC-60 waiting for me to drive upon my arrival. His knowledge and description of al More

by My Second Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 26, 2019 -

Hendrick Volvo Cars of Charleston responded

My Second Volvo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. If you have any further questions, please don't hesitate to reach out! Until the next time we meet, take care!

June 22, 2019

Our experience with Hendricks Volvo and Tanju Tercanli TJ Tercanli was waiting for us when we arrived and had the car ready for a test drive. He gave us a comprehensive and knowledgeable introduction to V More

by sdockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanju Tercanli, Trevor Satterfield
Jun 26, 2019 -

Hendrick Volvo Cars of Charleston responded

Sdockman, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with TJ and Trevor here at Hendrick Volvo Cars of Charleston! Until the next time we meet, take care!

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