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Hendrick Volvo Cars of Charleston

Charleston, SC

4.9
1,327 Reviews

1464 Savannah Highway

Charleston, SC

29407

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1,327 Reviews of Hendrick Volvo Cars of Charleston

September 15, 2020

We scheduled appointments with three dealers and Volvo was our first. Scott did a great job of listening to my wants/needs and steered me to the XC40. It is the perfect vehicle! The dealership was clean a More

by Ingrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 17, 2020 -

Hendrick Volvo Cars of Charleston responded

Ingrid, we are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2020

I enjoyed my recent experience at Hendrick Volvo Cars of Charleston. I came in to get a recall on my car fixed. Courtney helped me get checked in and situated with a loaner car. She texted me when my car wa More

by Allison_zimmerman81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
Sep 17, 2020 -

Hendrick Volvo Cars of Charleston responded

Allison_zimmerman81, we are glad Courtney could help! If you have any further questions, please don't hesitate to reach out!

September 13, 2020

This was my first time at Hendricks Volvo and I wasn’t expecting much. Another large multi brand dealership. I was surprised the moment I walked in. Beginning with Bryce Salyers who was great, easy to More

by jchrow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 15, 2020 -

Hendrick Volvo Cars of Charleston responded

Jchrow, we're so glad that we were able to go above and beyond your expectations! Bryce and Damon are awesome teammates! If you have any further questions, please don't hesitate to reach out!

September 11, 2020

He was very friendly. He asked additional questions for possible services that I might need. He made my wife and feel welcome and we will request him next time. More

by Bikerjays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
September 09, 2020

I am single, senior, and often drive grandchildren and I am single, senior, and often drive grandchildren and friends. It is important to keep my car tuned and safe, so I rely on Hendrix Volvo. More

by parisgail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Fisher
Sep 10, 2020 -

Hendrick Volvo Cars of Charleston responded

Hello Parisgail, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2020

Courtney is the best service technician at CHarleston Volvo. We own 3 Volvo’s. She is the reason we continue to drive Volvo’s. She makes car maintenance so easy. One of our Volvo’s has way over 100k mile More

by Miller0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 10, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Miller0811, thank you for taking the time to leave a review for us at Hendrick Volvo Cars of Charleston. We're happy Courtney could meet your expectations! Thank you, and have a fantastic day!

September 08, 2020

I always get great service at Charleston Volvo. The service writers are excellent, well informed and extremely friendly. The service it self was fast and efficient. Thank you for having employees that More

by rjacques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 10, 2020 -

Hendrick Volvo Cars of Charleston responded

Rjacques, we're glad you had such a wonderful experience with Courtney. We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2020

Highly recommend Hendrick Volvo to everyone– they were so friendly, knowledgeable, and quick to both diagnosis and fix my car issues. Great experience, 10/10!! More

by Cradcliffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Salyers
Sep 08, 2020 -

Hendrick Volvo Cars of Charleston responded

Cradcliffe, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2020

The entire process of trading in and purchasing our 2016 Volvo X60 two years ago was as smooth as possible. We continue to service our vehicle at the dealership and will return to upgrade when the timing i More

by joemachnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanju (TJ) Tercanli
August 30, 2020

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that we're not even considering Volvo at all anymore. More

by Lj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Sep 03, 2020 -

Hendrick Volvo Cars of Charleston responded

Hi Lisa G., We appreciate you taking the time to tell us about your recent visit. We see that this is your 3rd 1-star review for us and would really like the opportunity to hear you out and fix this so it doesn't happen again. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. I (Cali Young) and General Manager (Dan Zarillo) have both tried to reach you several times via phone and email and have not heard back. Would you mind giving us a call so that we may discuss it with you further? Thank you!

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