Hendrick Volkswagen of Concord

excellent We greatly appreciate Mrs. BreAnna for the great help she provide throughout the sales process. Her and the sales staff that helped us understand our We greatly appreciate Mrs. BreAnna for the great help she provide throughout the sales process. Her and the sales staff that helped us understand our issues and they find a deal that will best accomodate our financial needs. BreAnna was very helpful, understand and most of all patient. More

9th VW Product Having owned quite a few VW/Audi cars over my 34 years, this was by far the best buying experience that I've had. BreAnna and Joe were both very know Having owned quite a few VW/Audi cars over my 34 years, this was by far the best buying experience that I've had. BreAnna and Joe were both very knowledgeable and were attentive to our needs. The dealership is very clean and well laid out, and all the staff were nice and polite. The car that I bought wasn't even ready when we dropped by last minute (it was only listed a few hours before). They gladly dropped the detail work to let us look over the car and test drive it. Couldn't ask for better service! More

Our first Passat Can't thank you all enough, my wife loves the new passat.Thank you breAnna you worked hard locating the perfect car. You're the best!!! Thanks Joe for Can't thank you all enough, my wife loves the new passat.Thank you breAnna you worked hard locating the perfect car. You're the best!!! Thanks Joe for all you help. More

Fun, exciting time! I was amazed with the car selection. Everyone was extremely nice, and did whatever it took to make sure I found the best car possible for me. I would I was amazed with the car selection. Everyone was extremely nice, and did whatever it took to make sure I found the best car possible for me. I would recommend anyone and everyone to go to Hendrick VW. More

Used car My wife and I looked at a certain car Sat. afternoon and wanted to find out more about the car. We went to the VW dealership and was introduced to Br My wife and I looked at a certain car Sat. afternoon and wanted to find out more about the car. We went to the VW dealership and was introduced to BreAnna as out sales person. We had our normal chat and got down to business at hand. Told BreAnna about the Lexus that was on the lot, as it was not on the lot at the time when we back to the dealership. So we describe the to car her, and was not there, so we gave her more information and guess what BreAnna found the car and brought the car to us. Was not going to buy a the time, so we drove the Lexus around and we bought the Lexus. BreAnna was great to work with and very knowledge about the Lexus. Will recommit to everyone that is looking a new or used car. Gene & Teresa Aldridge More

BreAnna is the best When I came to look around at cars I didn't plan on buying one that day. The plan was just for it to be an information day but after test driving the When I came to look around at cars I didn't plan on buying one that day. The plan was just for it to be an information day but after test driving the car and being taken care of by BreAnna, plans changed. We ended up working a deal where I could take the car home that day, which I was very ecstatic about because I wanted a new car but wasn't too sure of what to get. BreAnna did a great job of making sure that I made the best decision possible by giving me the information I needed and assurance I was looking for. I'm very thankful for that and loving my brand new car. Hope to do business with you again and thanks Hendrick Volkswagen of Concord, keep up the great work. More

Felt comfortable with the honesty and integrity of the sale. I bought a Passat. It is a beautiful car and handles very well. I compared it with another car that I really liked. It also has a good reputation as I bought a Passat. It is a beautiful car and handles very well. I compared it with another car that I really liked. It also has a good reputation as does the Passat. I chose the Passat hands down.. I definitely recommend this dealership and Breanna in particular. She knows her stuff and she is delightful. During the process, a manager came over and introduced himself. You can't beat that for customer service. I wish I could remember everyone's name because the guy working in the Finance area was great and the young man who took a picture of Breanna and me was so genuinely pleasant. I asked Breanna about the buildings behind the dealership, so on my test drive, she directed me to those buildings and told me about them. This really was a very pleasant experience. More

The BEST Car buying experience I have ever had by far!!!! So I live 560 miles from Hendricks Concord Auto Mall and might I say it was worth every mile I had to travel to come and get the VW Passat I wanted an So I live 560 miles from Hendricks Concord Auto Mall and might I say it was worth every mile I had to travel to come and get the VW Passat I wanted and had built online 6 or 7 weeks prior to this trip to pick my car up. Aside of the fact that I am a Loyal Hendricks motorsports Team NASCAR fan, I could not wait to do business at the dealership. I actually made the deal on my 2017 VW Passat SEL Premium over the phone and text with BreAnna Griffin. Between BreAnna and Joe "JW" Whitley we made a deal and we were off to North Carolina. What a blessing it was to do business with the Hendricks VW team. I will not buy a vehicle anywhere else. I am now a Loyal Hendricks customer. Thank you BreAnna Griffin, Sarah McKenzie, and JW for everything you did for us. WE WILL BE BACK!!!!! More

Excellent Experience I was in a stressful situation in that my Lexus ES 350 was totaled October 8, 2016 and I needed a replacement vehicle. I knew I wanted another Lexus a I was in a stressful situation in that my Lexus ES 350 was totaled October 8, 2016 and I needed a replacement vehicle. I knew I wanted another Lexus and thought about buying a low mileage certified pre owned vehicle. A friend of mine referred me to Joe Whitley at Hendrick VW suggesting he could help me find what I wanted. This was the best referral I’ve ever received; Joe listened to my needs/wants and found exactly what I was looking for. BreAnna assisted me with the test drive and operation of the car; she was very courteous and her knowledge of the vehicle made understanding the features extremely easy. Today I spoke with BreAnna about adding another service and she said she would look into my request and get back to me by the end of the day. My impression is they went above and beyond to help me. Honestly I was treated like royalty by the staff at Hendrick VW and will forever be grateful for the kindness, professionalism and knowledge of Joe, BreAnna, and John Caulle (who prepared the closing documents). More

Great experience! I have bought 4+ cars now and BreAnna made this last car buying experience the easiest so far. She answered all my questions and took the time to expl I have bought 4+ cars now and BreAnna made this last car buying experience the easiest so far. She answered all my questions and took the time to explain different options to me instead of just telling me about them. I felt very comfortable the entire time. Best experience by far. Thank you! More