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Hendrick Volkswagen of Concord

Concord, NC

5.0
631 Reviews

7500 Hendrick Auto Plaza NW

Concord, NC

28027

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631 Reviews of Hendrick Volkswagen of Concord

June 13, 2022

I appreciate the exceptional customer service of Robert Nixon and the team at Hendrick Volkswagen. From the moment I walked into the showroom where I was warmly greeted until the final handshake and 'good- More

by Adelaide B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Jun 15, 2022 -

Hendrick Volkswagen of Concord responded

Thank you so much for your wonderful review and kind words for Robert and our team, Adelaide! It means a lot to all of us and we are so happy to have you as part of our Hendrick VW of Concord family!

May 31, 2022

The customer service was wonderful from my sales associate, management to the finance department. My sales associate, Robert Nixon was very educated on the vehicle I was interested in. He made sure More

by Kim crozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Whitley, Sarah McKenzie, Robert Nixon
Jun 02, 2022 -

Hendrick Volkswagen of Concord responded

Wonderful! We appreciate you taking the time to share your experience with the world, Kim! If we can be of any assistance to you in the future, please do not hesitate to contact us.

May 27, 2022

Nick Black gave my family the best experience that I ever had at a dealership. Nick was very welcoming and did not make my family feel pressured or stress. Nick was very kind and knowledgeable. I will defini More

by DGillespie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Black
May 31, 2022 -

Hendrick Volkswagen of Concord responded

Nick is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with him! Please do not hesitate to contact us if we can be of assistance to you in the future.

May 25, 2022

Robert Nixon was awesome to work with. No pressure salesman, knowledgeable, professional and personable. Honestly his personality won us over and ultimately was a major factor in us decidi More

by Rheginbotham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
May 26, 2022 -

Hendrick Volkswagen of Concord responded

Robert is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with him, Rheginbotham! Please do not hesitate to contact us if we can be of assistance to you in the future.

May 23, 2022

Robert Nixon was a fantastic salesman to work with! We walked in without an appointment and he graciously took care of us immediately. We went above and beyond to make sure we were able to see and test More

by Dbosticstafford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin, Robert Nixon
May 26, 2022 -

Hendrick Volkswagen of Concord responded

Robert is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear that he was able to take such great care of you! If we can be of any assistance to you again in the future, please do not hesitate to reach out to us.

May 16, 2022

Robert Nixon was a very professional, knowledgeable and personable He is the reason I was a return customer to this dealership More

by Rocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra , Robert Nixon
May 18, 2022 -

Hendrick Volkswagen of Concord responded

Congratulations on your new vehicle, Rocco! Thank you so much for taking the time to share about your recent experience with Robert and our team here at Hendrick VW of Concord. We are truly honored to receive your kind words and 5-star rating and look forward to seeing you here again.

April 22, 2022

I have purchased three vehicles from Hendrick Volkswagen. They have an excellent sales and finance team. They work very hard to find you the best possible match in a new vehicle and will also work diligently More

by Aozment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nixon
Apr 26, 2022 -

Hendrick Volkswagen of Concord responded

Thank you for being a part of our Hendrick VW of Concord family, Aozment!

February 18, 2022

Buyers Beware! As long as you are buying they are great. Don't ever purchase the warranty or try to deal with them on any issue regarding it bc they will outright l More

by Lia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager JW
Apr 20, 2022 -

Hendrick Volkswagen of Concord responded

Lia, thank you for your feedback on your recent experience at our dealership. We regret that the experience you had was not a positive one. Our General Manager, Joe Whitley, would like to personally speak with you to further discuss your experience. At your convenience, he can be reached at 704-456-3321.

February 16, 2022

I received excellent customer at the dealership. Robert was very professional and made sure I understood every step up the buying process. More

by angela.barringer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Feb 18, 2022 -

Hendrick Volkswagen of Concord responded

Wonderful! We appreciate you taking the time to share your experience with the world, Angela! If we can be of any assistance to you in the future, please do not hesitate to contact us.

January 10, 2022

RD was awesome! This is our second Atlas purchased from Hendrix VW. First class organization. More

by mclayt13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Tate, Patrick Ellis, Patrick Steadman, Robert Nixon
Jan 12, 2022 -

Hendrick Volkswagen of Concord responded

Thanks so much for taking the time to share your recent car buying experience with RD with the world! We appreciate the opportunity and hope you enjoy your new Atlas for many years to come

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