Hendrick Toyota of Wilmington
Wilmington, NC
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2,159 Reviews of Hendrick Toyota of Wilmington
I enjoyed my overall visit to toyota of Wilmington And would highly recommend them my family and friends the customer service was outstanding .The service on my vehicle was top notch and everyone was so f would highly recommend them my family and friends the customer service was outstanding .The service on my vehicle was top notch and everyone was so friendly and helpful. Thank you guy for everything ! More
My new sale was carefully handled by Messers Judah Eastman, Rick Wilson & Dylan Morley. They remained professional and courteous throughout the process and treated me as if I were their one and only Eastman, Rick Wilson & Dylan Morley. They remained professional and courteous throughout the process and treated me as if I were their one and only customer. During the test drive Mr. Eastman showed interest in my lifestyle so that he could match me with the right vehicle. Even with credit problems, Mr. Eastman perservered to get me a decent sales price and affordable payments. Mr. Wilson handled the paperwork with grace and patience. I would probably call Mr. Morley "The Closer". Not once did I feel rushed or "processed". I am sending my single friends to this dealership to get a car. At Toyota of Wilmington I know they won't be taken advantage of. More
I have used this service center for five different Toyota/Lexus vehicles...all of which have been professionally serviced and maintained. Sylvia Jeffcoat is friendly, efficient and professional...I al Toyota/Lexus vehicles...all of which have been professionally serviced and maintained. Sylvia Jeffcoat is friendly, efficient and professional...I always schedule my vehicle service with her. The service is completed as promised and on time. Thank you, Sylvia. More
I have always had good service from this dealership, going on 4 years now. The staff is friendly and my problems are always fixed. Their waiting room is spacious and they have taxi service if you don' going on 4 years now. The staff is friendly and my problems are always fixed. Their waiting room is spacious and they have taxi service if you don't want to wait. They are always careful to explain all necessary work before starting. The only issue I have is sometimes it seems to take longer to complete the service than I hope. Overall, I give this dealership a very good rating. More
Sylvia Jeffcoat is so wonderful to work with. She greets you with a smile, she is professional, and gets the job done quickly and accurately. While waiting for your car to be serviced, you can often see Sy you with a smile, she is professional, and gets the job done quickly and accurately. While waiting for your car to be serviced, you can often see Sylvia literally running through the parking lot to complete her job even faster!! She is on top of it and I love coming to see her each time I get my Toyota worked on!! More
Absolutely the easiest, painless car deal I have ever been involved in. From start to finish, Toyota and our Sales Rep, Justin Barnett, made things easy to understand, were kind to us, and went above and been involved in. From start to finish, Toyota and our Sales Rep, Justin Barnett, made things easy to understand, were kind to us, and went above and beyond with the total experience from the showing and test driving of the vehicle, to the negotiating, to the very end where Justin showed us how to work everything inside our new Venza. We are sooooo happy with everything, and would recommend anyone to visit Toyota Of Wilmington to buy their next vehicle! I think I'll even convince my own mother to buy a car from Justin when she is ready to in 2012! LOL! More
Justin treated me great and found me the perfect car. Not only that but he met me half way from Ohio to pick it up. Way to go the extra mile!!!! only that but he met me half way from Ohio to pick it up. Way to go the extra mile!!!! More
Justin Barnett is the reason we will keep going back to Toyota of Wilmington. His sales skills and knowledge of their products is stellar! If you are looking to buy a car visit Justin Barnett at Toyota o Toyota of Wilmington. His sales skills and knowledge of their products is stellar! If you are looking to buy a car visit Justin Barnett at Toyota of Wilmington LB More
I went with a friend to shop for new cars - either to buy or lease. As we approached the door, 5 or 6 salespeople approached and wouldn't let us just look around. The sales tactics are so pushy and annoyin or lease. As we approached the door, 5 or 6 salespeople approached and wouldn't let us just look around. The sales tactics are so pushy and annoying. The person who took us on a test drive made demeaning remarks about middle eastern people, having no idea if that was our background. Overall, he was generally annoying and pushy. He also remarked on the pink ribbon I have on my Toyota and asked why I displayed it. I said that was for my breast cancer. Right after we left he called to ask if he could pray for me. Very inappropriate. My friend and I left as soon as we could and felt like we needed a shower afterward. It's where I got my present car, but I will NOT return! More