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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,233 Reviews

5640 Market St

Wilmington, NC

28405

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2,233 Reviews of Hendrick Toyota of Wilmington

October 21, 2018

Great! Very friendly service! Drove right up and was out within 20 minutes to repair change compartment. Plus, received a free car wash! Would highly recomm More

by foxyloxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sykes
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Hello Foxyloxy, we appreciate you taking the time to leave us this feedback.

October 19, 2018

Product Recall Handled Well The work was handled promptly and courteously throughout the process. The waiting area is comfortable, with TV and free beverages and I got a free ca More

by Avalonguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Avalonguy, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

October 18, 2018

New purchase I was very pleased with the dealership very polite professional and knowledgeable of the Tahoe I bought. Only complaint when I picked it up it wasn’t More

by RaySanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guthrie
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Raysanderson1, your satisfaction is our top priority.

October 17, 2018

Service Julie Essman and my tech Nick did a wonderful job of taking care of my needs. I just moved here from out of state and they treated me like I have been More

by Despri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Essman and Nick
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Despri, we're happy to hear you had such a positive experience with our team!

October 15, 2018

Service Visited dealership for routine maintenance - experience was satisfactory. The total duration was a little long but they did a great hob keeping me up More

by JohnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Page
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Johnt, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Scion Wilmington!

October 14, 2018

FANTASTIC LOVE THIS PLACE! LAURA MACKENZIE IS THE BEST!! You should include your Asst. Service Mgr.~ Laura MacKenzie. (in your drop-down menu of employees l More

by ElizabethK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura MacKenzie
October 11, 2018

Best service experience to date! I was in the dealership for routine service and was promptly greeted by a very enthusiastic service attendant and was handled exactly as one would exp More

by KeithSullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Essman
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Keithsullivan, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2018

Recommend but with caution My 2012 Prius was acting wonky (not starting) so brought it in on a Thursday morning to find out why, I was without car until late Saturday, and it wa More

by Urloved2
Recommend Dealer
Yes
Employees Worked With
None of the above
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 03, 2018

Above n beyond Thank you all for going above n beyond very professional truly make u apart of a family. They will always get my business and I’ll recommend anyone to More

by AmyMarie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Leach
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Amymarie84, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Scion Wilmington. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 02, 2018

Wilmignton Toyota experience Daisy did such an outstanding job. Ahw was very helpful, knowledgeable and answered all our questions. The best way experience I’ve ever had here More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy ( not sure if her last name)
Nov 20, 2018 -

Hendrick Toyota of Wilmington responded

Tim, we're glad to hear you enjoyed your visit. Tim, thanks for taking the time to leave a review.

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