
Hendrick Toyota of Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
2,233 Reviews of Hendrick Toyota of Wilmington
Great! Very friendly service! Drove right up and was out within 20 minutes to repair change compartment. Plus, received a free car wash! Would highly recomm Very friendly service! Drove right up and was out within 20 minutes to repair change compartment. Plus, received a free car wash! Would highly recommend and will continue to use! More
Product Recall Handled Well The work was handled promptly and courteously throughout the process. The waiting area is comfortable, with TV and free beverages and I got a free ca The work was handled promptly and courteously throughout the process. The waiting area is comfortable, with TV and free beverages and I got a free car wash. More
New purchase I was very pleased with the dealership very polite professional and knowledgeable of the Tahoe I bought. Only complaint when I picked it up it wasn’t I was very pleased with the dealership very polite professional and knowledgeable of the Tahoe I bought. Only complaint when I picked it up it wasn’t detailed very well inside could have been cleaned properly! More
Service Julie Essman and my tech Nick did a wonderful job of taking care of my needs. I just moved here from out of state and they treated me like I have been Julie Essman and my tech Nick did a wonderful job of taking care of my needs. I just moved here from out of state and they treated me like I have been doing business with Hendricks Toyota for years. More
Service Visited dealership for routine maintenance - experience was satisfactory. The total duration was a little long but they did a great hob keeping me up Visited dealership for routine maintenance - experience was satisfactory. The total duration was a little long but they did a great hob keeping me updated on when service would be complete. More
FANTASTIC LOVE THIS PLACE! LAURA MACKENZIE IS THE BEST!! You should include your Asst. Service Mgr.~ Laura MacKenzie. (in your drop-down menu of employees l LOVE THIS PLACE! LAURA MACKENZIE IS THE BEST!! You should include your Asst. Service Mgr.~ Laura MacKenzie. (in your drop-down menu of employees listed, below this box). I have never experienced such first class service from any dealership in my lifetime.. You are very fortunate to have Laura as an ambassador for your business. I hope you recognize her for the superior service she gives to all. Thank you Laura, for making it such an enjoyable experience! I am very grateful and so is my little 2015 Red Prius!! More
Best service experience to date! I was in the dealership for routine service and was promptly greeted by a very enthusiastic service attendant and was handled exactly as one would exp I was in the dealership for routine service and was promptly greeted by a very enthusiastic service attendant and was handled exactly as one would expect to be. Service was very quick considering how busy the department was. I cannot praise the dealer or the service person who helped me enough. Thank you Toyota and Julie. More
Recommend but with caution My 2012 Prius was acting wonky (not starting) so brought it in on a Thursday morning to find out why, I was without car until late Saturday, and it wa My 2012 Prius was acting wonky (not starting) so brought it in on a Thursday morning to find out why, I was without car until late Saturday, and it was then they told me, at almost 400 dollars later, it was the regular battery. Shouldn't this have been checked first? Communication is really lacking at this dealership, It took several times calling throughout before reaching the service member associated with your car to even give you an update (and not the first time experiencing this, see my google comment) More
Above n beyond Thank you all for going above n beyond very professional truly make u apart of a family. They will always get my business and I’ll recommend anyone to Thank you all for going above n beyond very professional truly make u apart of a family. They will always get my business and I’ll recommend anyone too stop by and see how they make out. Thank you very much Matt Leach, @ Hendrick Toyota More
Wilmignton Toyota experience Daisy did such an outstanding job. Ahw was very helpful, knowledgeable and answered all our questions. The best way experience I’ve ever had here Daisy did such an outstanding job. Ahw was very helpful, knowledgeable and answered all our questions. The best way experience I’ve ever had here More