Hendrick Toyota of Wilmington

Excellent experience!! Paul was my service representative and he thoroughly, and professionally performed his duties. Even though I didn't have a reserved appointment schedu Paul was my service representative and he thoroughly, and professionally performed his duties. Even though I didn't have a reserved appointment scheduled, he expedited the visit. I definitely was pleased with the total experience!!! More

Vultures! I only wanted to stop in to look and ask questions. The first guy took me around on the lot and got a feel of what I was looking for. When there wasn’ I only wanted to stop in to look and ask questions. The first guy took me around on the lot and got a feel of what I was looking for. When there wasn’t anything, we went inside to search the intranet. Man #2 appeared and introduced himself and asked what I was looking for. He left. Man #1 suggested brand new Toyota that I had not even considered. I took a test drive but was not thrilled. Man #3 arrived to investigate staring from scratch with a notepad, what do I want? I really didn’t know. Man #4 inreoduced himself to offer a finance of a new car. Even with the t.v. Ads of 0% financing which I would qualify for, I was never shown the car that would be attached to that offer. I told them all after 2 hours that I needed lunch to recharge, to which I was offered to drive the test drive car and return with it. Ummm.... no. Bye vultures! Never to return. More

2nd time around This is 2nd time buying a truck from here both times i used Kurt as the salesman ,The service department has always been good as well as the parts dep This is 2nd time buying a truck from here both times i used Kurt as the salesman ,The service department has always been good as well as the parts department More

Pleasant buying experience The Hendrick sales staff were courteous and helpful with questions -- same scenario when we purchased an Avalon from them 2 years ago. The service de The Hendrick sales staff were courteous and helpful with questions -- same scenario when we purchased an Avalon from them 2 years ago. The service department for the Avalon has been great. More

State Inspection Always have a positive experience with Toyota service. I waited for my car and the entire visit was < 1 hr. I was in and out quickly. The waiting area Always have a positive experience with Toyota service. I waited for my car and the entire visit was < 1 hr. I was in and out quickly. The waiting area is comfortable, clean and stocked with water, coffee and tea. Everything was explained to me in detail and there were no unpleasant surprises. The service agent was professional, courteous and knowledgable. More

Tacoma service and recall replacement of blower motor Truck repaired and serviced at the scheduled time. Very satisfied with the service and the service writer. I was greeted promptly and courteously. Pai Truck repaired and serviced at the scheduled time. Very satisfied with the service and the service writer. I was greeted promptly and courteously. Painless and efficient More

My first Toyota Our sales person was very good . i would buy another car from Hendrick if I had the same salesman.There was never any pressure to buy. Our sales person was very good . i would buy another car from Hendrick if I had the same salesman.There was never any pressure to buy. More

The Best Dawn had a great knowledge of the vehicle and was able to answer all of our questions. Most consumers would rather have a tooth extracted than deal wi Dawn had a great knowledge of the vehicle and was able to answer all of our questions. Most consumers would rather have a tooth extracted than deal with a car dealership but this time it was painless something we had never experience. Thank you Hendrick Toyota----you have a great crew. Thank you Dawn. More

Dealer Review Hendrick’s Toyota of Wilmington does an excellent job. I would like to thank David Shaffer in his knowledge of the vehicle. He was informative, enga Hendrick’s Toyota of Wilmington does an excellent job. I would like to thank David Shaffer in his knowledge of the vehicle. He was informative, engaging and thorough. Robert (Pat) West More

New truck lease Easy purchase event. Excellent experience. Total transaction took less than 3 hours. After leaving the dealership I need paper copies of my transacti Easy purchase event. Excellent experience. Total transaction took less than 3 hours. After leaving the dealership I need paper copies of my transaction for mortgage lender Katrina was able to email me copie in a flash. I greatly appreciated her assistance. Very nice experience More