Hendrick Toyota of Wilmington

prompt good service I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to w I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to wait and the oil change, filters were changed, tires rotated and multipoint inspection were done in less than an hour. Friendly and courteous staff! More

It needed a detective! My 2012 Prius V was getting lower gas mileage every year according to my meticulous records. Eric Sykes took this as a challenge and came back with se My 2012 Prius V was getting lower gas mileage every year according to my meticulous records. Eric Sykes took this as a challenge and came back with several items that the service department fixed or replaced, plus a recommendation for a preferred fuel brand based on mileage after those fill-ups. I'm confident these changes will improve my mpg in the future! I was treated with respect and my concerns were all addressed. Thanks, Eric! More

Consistently great service I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the highest quality of service for a very fair price. The service advisors do a great job of explaining the current and future service needs of my Prius. I also appreciate that the service manager and general manager play an active role in assisting customers like myself. More

Our sales person Madilyn!! No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions of the car. She far exceeded what we expected in a sales person. More

needed to drop off car for new battery needed a loner told Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave th Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave the veh and put the form inside a box. One of my complainants is I was unable to get a loaner! More

Great experience all around! Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota an Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota and it sure won’t be our last! More

New Car Purchase Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our questions were answered patiently and honestly. Our quest for a new car was a very pleasant one! More

Another first class experience. Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused custome Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused customer service. More

Top Notch Customer Service Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that wa Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that was being offered that month (he could've forgotten to mention it and I would've paid full price). Overall easy and stress-free experience. More