
Hendrick Toyota of Wilmington
Wilmington, NC
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2,211 Reviews of Hendrick Toyota of Wilmington
Consistently great service I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the I would definitely recommend Hendrick Toyota of Wilmington. They have provided consistently great service for my Prius since 2013. They provide the highest quality of service for a very fair price. The service advisors do a great job of explaining the current and future service needs of my Prius. I also appreciate that the service manager and general manager play an active role in assisting customers like myself. More
Our sales person Madilyn!! No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions No pressure and they found what we wanted. Madilyn, our sales person was exceptional! She was professional and very informative about the functions of the car. She far exceeded what we expected in a sales person. More
needed to drop off car for new battery needed a loner told Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave th Continued DM Told me I couldn't and that there was no way to drop it off, when I got to the dealership all I needed to do was fill out a form leave the veh and put the form inside a box. One of my complainants is I was unable to get a loaner! More
New Service Surprised by new quick lube service with tire change. Out in 25 minutes. Outstanding customer service. Greeted as soon as I entered service department Surprised by new quick lube service with tire change. Out in 25 minutes. Outstanding customer service. Greeted as soon as I entered service department. After work completed, thorough discussion of what to expect in future. More
Great experience all around! Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota an Joe was amazing. He listened to what we needed and went over and above helping us find the perfect fit. This is our second car with Hendrick Toyota and it sure won’t be our last! More
New Car Purchase Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our Our salesperson, Kim Wehinger, helped us immensely when we were looking for our new Toyota. She is knowledgeable, informative, and friendly. All our questions were answered patiently and honestly. Our quest for a new car was a very pleasant one! More
Another first class experience. Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused custome Efficient intake when I dropped off the car, a relatively short duration to complete the servicing, and Sylvia was great as usual with focused customer service. More
Top Notch Customer Service Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that wa Vince was very helpful and was thorough with the explanation of what services I would be getting that day. He also made sure I got the special that was being offered that month (he could've forgotten to mention it and I would've paid full price). Overall easy and stress-free experience. More
New car Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new Very professional from start to finish The team in place at Hendrick Toyota in Wilmington made the process a pleasant one . I am happy with my new C-HR More
Happy! Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be n Pleased with the telephone & in-person staffers ! Stress free except for drove over to dealership ! (The complimentary car wash robot seems to be near the end of its life expectancy though! ) More