Hendrick Toyota of Wilmington

Scheduled service Knew what I wanted when I made the appointment. Service writer - Sen Marra, whom I've know since the car was new - got everything I requested on the Knew what I wanted when I made the appointment. Service writer - Sen Marra, whom I've know since the car was new - got everything I requested on the work order, and suggested a couple of more items that could be done at the same time with minimal cost. I agreed. Coffee and pasties in the waiting room helped pass the time at this very busy dealership. More

Great experience! Very competent and friendly. They are detail oriented and know the technology of the vehicles. Our salesperson pointed out some issues and scheduled Very competent and friendly. They are detail oriented and know the technology of the vehicles. Our salesperson pointed out some issues and scheduled a maintenance visit to address them. Great service!!!! More

Great dealer They are easy to deal with and do not try in over sell you. They make the car buying experience easy and straight forward. I have bought 5 cars from They are easy to deal with and do not try in over sell you. They make the car buying experience easy and straight forward. I have bought 5 cars from them and have always been treated very well. More

Warranty Service Even though we did not buy our Toyota from Hendrick, the service department was friendly and thorough taking care of an issue we had while honoring ou Even though we did not buy our Toyota from Hendrick, the service department was friendly and thorough taking care of an issue we had while honoring our vehicle warranty. More

Best car buying experience ever! Service is always great at this dealership and everyone goes out of their way to be friendly and helpful. Since my last car buying experience here, t Service is always great at this dealership and everyone goes out of their way to be friendly and helpful. Since my last car buying experience here, they seem to have become more efficient and have expedited the paper work. We were in and out in record time with all deals explained and all questions answered. More

Great service I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors wer I came at a busy time I suppose because I waited about 10 minutes until anyone in the lane greeted me. The guys outside said the service advisors were busy. Once I got Drew, things were swift. More

Overall is was a good experience. Everyone involved with the sale from start to finish were friendly and easy to work with. Staff was very knowledgeable and went out of their way to he Everyone involved with the sale from start to finish were friendly and easy to work with. Staff was very knowledgeable and went out of their way to help. More

Wonderful experience This was my best car buying experience I’ve ever had! I am so happy with my brand new rav4 and I couldn’t recommend this dealership and the people I w This was my best car buying experience I’ve ever had! I am so happy with my brand new rav4 and I couldn’t recommend this dealership and the people I worked for more! More

5K mile checkup Prompt service and easy to get appointment. I needed an appointment on short notice and Leah helped me to change a previous appointment that I missed. Prompt service and easy to get appointment. I needed an appointment on short notice and Leah helped me to change a previous appointment that I missed. Friendly service personnel. More

prompt good service I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to w I called to make an appointment for regular maintenance on my 4 Runner. They got me in the next day at a time that worked for me. I didn’t have to wait and the oil change, filters were changed, tires rotated and multipoint inspection were done in less than an hour. Friendly and courteous staff! More