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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,233 Reviews

5640 Market St

Wilmington, NC

28405

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2,233 Reviews of Hendrick Toyota of Wilmington

June 01, 2020

emergency service I woke up to a dead battery and I called Toyota who promptly worked me in. Frank Barbara was extremly courtious and knowledgeable. While there I also More

by susan.allred3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barbara
Jun 03, 2020 -

Hendrick Toyota of Wilmington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 28, 2020

paid to much to pull a nail an plug tire outragious 30.00 dollars to plug a tire makes me to have a reason not to return for any service we have 8 toyotas in my family More

by jimnbuck253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Fromme
Jun 02, 2020 -

Hendrick Toyota of Wilmington responded

Hello Jimnbuck253, thank you; we appreciate your feedback!

May 25, 2020

Very friendly and efficient staff and service representatives. I was in and out on a Saturday in 30 mins. 4 team crew on my car. More

by susannemedlock
Recommend Dealer
Yes
Employees Worked With
Anna
May 27, 2020 -

Hendrick Toyota of Wilmington responded

Susannemedlock, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Scion Wilmington!

May 20, 2020

AWESOME I went online to get estimates for new tires for our 2018 Camry XLE Hybrid. Lowest price I got was $1000.00, highest was around $1200.00. Hendrick Toy More

by turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna was our service tech.
May 22, 2020 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

May 18, 2020

We had a very fast service appointment with less than a 20 minute wait. Our service rep was courteous and professional. Waiting area was clean plenty of space to social distance and provided sanitizer. More

by plt_76
Recommend Dealer
Yes
Employees Worked With
Not sure.
May 19, 2020 -

Hendrick Toyota of Wilmington responded

Hello Plt_76, thank you; we appreciate your feedback!

May 15, 2020

Excellence service Even though there were other cars for service I was helped immediately and the work was completed in a short amount of time. Thank you More

by Lenore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Peck
May 18, 2020 -

Hendrick Toyota of Wilmington responded

Lenore, your satisfaction is our top priority.

May 14, 2020

The most pleasant car buying experience ever. Even with the pandemic Hendricks Wilmington went above and beyond! I live in Atlanta area and Joe took the time to meet me half way and exchange vehicles. Just More

by timleboeuf
Recommend Dealer
Yes
Employees Worked With
Joe, Stacey and Brendan!
May 15, 2020 -

Hendrick Toyota of Wilmington responded

Timleboeuf, thank you so much for your high rating!

May 13, 2020

service with a smile Always a good experience in the service department ,My service advisor is eric sykes .i used him for 2 years now.he is a straight shooter no B S . More

by Group41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric sykes
May 14, 2020 -

Hendrick Toyota of Wilmington responded

Group41, reviews like this give us motivation and help us ensure we provide high-quality care.

May 06, 2020

Great service My experience at this dealership just gets better and better. This most recent service went off without a hitch. My service advisor, Keith Sullivan, More

by drpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sullivan
May 04, 2020

Great experience I had a very good experience at the dealership. Drew, my service manager was very knowledgeable and efficient. He got me in an out in a very reasona More

by stevestowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought the service professionals name was Drew.
May 05, 2020 -

Hendrick Toyota of Wilmington responded

Hello Stevestowe, we appreciate you taking the time to leave us this feedback.

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