Hendrick Toyota of Wilmington

Easy, no stress and friendly The product sells itself. I cant stand sales people but the ones I dealt with were low key and worked with my wife and I to get what we wanted. The product sells itself. I cant stand sales people but the ones I dealt with were low key and worked with my wife and I to get what we wanted. More

Service was friendly and fast! Even though I have to drive 45 minutes for service since I moved to NC, I look forward to the Starbucks coffee offered free while you wait, and the re Even though I have to drive 45 minutes for service since I moved to NC, I look forward to the Starbucks coffee offered free while you wait, and the relaxing waiting area at the dealership. The service people are friendly and thorough, and they listened to my concerns about my ToyotaCare being transferred to their dealership. I couldn't believe how fast they did my routine services, and the safety inspection. It was a nice experience and I like knowing my car is being maintained by competent people. More

We always work with Eric S. He keeps us very informed. Great Service and Great People. Eric always keeps us well informed and up to date with the services our vehicle requires. The entire process is a bree Great Service and Great People. Eric always keeps us well informed and up to date with the services our vehicle requires. The entire process is a breeze. More

Eric Sykes is the best Service professional to take care of my car. He is thorough; he listens; he follows through; he always goes the extra mile. of my car. He is thorough; he listens; he follows through; he always goes the extra mile. More

great customer service Naomi Zovickian was great! She really listened to what my wife and I were interested in looking for when considering a new vehicle. We were interest Naomi Zovickian was great! She really listened to what my wife and I were interested in looking for when considering a new vehicle. We were interested in trading in our RAV4 for a newer model. Naomi did a terrific job searching for the perfect car for us. We really appreciated her excellent communication and knowledge. Highly recommend. Thanks! More

Expert service Great service by Erik Sykes. Service done in a timely manner. Informative information on areas that will need service in the future. Provides discoun Great service by Erik Sykes. Service done in a timely manner. Informative information on areas that will need service in the future. Provides discounts when applicable. More

5000 Mile Initial Service This was a pleasant experience. Expected to drop car off and take the shuttle to word but the Assistant Service Manager, Casey Meadows said, "Why tak This was a pleasant experience. Expected to drop car off and take the shuttle to word but the Assistant Service Manager, Casey Meadows said, "Why take the shuttle, this service won't take long". I thought right, I'll be here for a couple of hours. I just had time to brew some java and start looking around and she was looking for me to say the free service check was done. Wow, only 15 minutes. Hope I am as happy when I start paying for the service!! Very polite and courteous!! More

I was especially appreciative of the service dept. rep, Scott Peck, having my car serviced quickly with exactly what I needed and NOT trying to up-sell me on "extra" work which has been the case several ti Scott Peck, having my car serviced quickly with exactly what I needed and NOT trying to up-sell me on "extra" work which has been the case several times before by other service reps. My car has 150,000 miles and is in for service every 2 months. The car has been reliable and dependable, and as long as I get the service I need at your dealership I will return. More

Very pleased with Adolfo Martinez who waited on us and the staff who worked on my car. He was very helpful in explaining things to me. the staff who worked on my car. He was very helpful in explaining things to me. More

regularly scheduled maintenance. the Staff at Hendrick's had me in and out in les than an hour!!!!! to include an emissions test!! wow! great job! they never disappoint. the Staff at Hendrick's had me in and out in les than an hour!!!!! to include an emissions test!! wow! great job! they never disappoint. More