
Hendrick Toyota of Wilmington
Wilmington, NC
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2,233 Reviews of Hendrick Toyota of Wilmington
Frank was very professional!! On time, quick, was in and out in no time. Appreciate that they checked for any recalls as well. Will definitely visit again out in no time. Appreciate that they checked for any recalls as well. Will definitely visit again More
Repeat Customer Wilmington Toyota is a place that has earned my trust and works very hard for my business. I enjoy visiting and getting work done and possible opport Wilmington Toyota is a place that has earned my trust and works very hard for my business. I enjoy visiting and getting work done and possible opportunity for a new car. Very friendly and patient, a great buying experience. More
Perfect Maintenance Appointment ,,, Eric and his team provided exemplary service from start to finish, being timely, professional, and knowledgeable ~ with a bonus clean-up and disin Eric and his team provided exemplary service from start to finish, being timely, professional, and knowledgeable ~ with a bonus clean-up and disinfectant spray provided ! More
Service Visit This service department is very friendly, efficient and has the customer in mind. From the time you drive into the reception area until the time you This service department is very friendly, efficient and has the customer in mind. From the time you drive into the reception area until the time you depart, its a very pleasant experience that should be the role model for other service departments. More
service and recall scheduling as i pulled in for my scheduled service Frank was at my door before i could get out and as best i could he had a friendly smile (wearing a mask due to as i pulled in for my scheduled service Frank was at my door before i could get out and as best i could he had a friendly smile (wearing a mask due to covid19 restrictions) and ready to get things moving. when i returned later in the day to pick my car up Frank was spot on to discuss the fuel pump recall and made sure i stayed until he found out if they had the part in house, when they didn't he jumped on getting it ordered and promptly called me when the part came in and set me up with Leah ( hope i got her name correct) and she got me on the books to get the work done. Pleasantly pleased as always with these folks. More
Bringing my present RAV4 for service and as the saying goes, Bruce and Diana made me a deal I couldn’t refuse. The additional bells and whistles will take some time to learn. Service at Hendrick Toyota ha goes, Bruce and Diana made me a deal I couldn’t refuse. The additional bells and whistles will take some time to learn. Service at Hendrick Toyota has always been top notch and they know more about my RAV4 than I do. More
Another happy customer' I scheduled an appointment for maintenance and state inspection. My car was received immediately and was completed in the time allotted. I would reco I scheduled an appointment for maintenance and state inspection. My car was received immediately and was completed in the time allotted. I would recommend this dealership. More
I scheduled an appointment for recall service. My car was taken back promptly and was ready a hour before the predicted completion time. Greg Paige brought my car out because I ran a little late and Shaun ha taken back promptly and was ready a hour before the predicted completion time. Greg Paige brought my car out because I ran a little late and Shaun had gone to lunch. Excellent service from all! YAY! More
Service was fine but I would not recommend right now due to some employees had no mask on. Also no employee disinfecting seats or counter after customers got up. I wiped our table and chairs before we sat d to some employees had no mask on. Also no employee disinfecting seats or counter after customers got up. I wiped our table and chairs before we sat down. More
Everything went great All was well. I think my technician was Evan ? and he was excellent. Very friendly, professional, and competent. He explained everything perf All was well. I think my technician was Evan ? and he was excellent. Very friendly, professional, and competent. He explained everything perfectly,. I drove away and the car ran just fine. The mechanics did a very good job. And, I love my new windshield wiper blades! Thank you Toyota. More