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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,233 Reviews

5640 Market St

Wilmington, NC

28405

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2,233 Reviews of Hendrick Toyota of Wilmington

July 20, 2020

Frank was very professional!! On time, quick, was in and out in no time. Appreciate that they checked for any recalls as well. Will definitely visit again More

by Gbabyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 22, 2020 -

Hendrick Toyota of Wilmington responded

Gbabyone, we're glad to hear you enjoyed your visit.

July 14, 2020

Repeat Customer Wilmington Toyota is a place that has earned my trust and works very hard for my business. I enjoy visiting and getting work done and possible opport More

by gnaylon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Winokur, Dawn Fromme, Sylvia Jeffcoat, Sean Marra
July 03, 2020

Perfect Maintenance Appointment ,,, Eric and his team provided exemplary service from start to finish, being timely, professional, and knowledgeable ~ with a bonus clean-up and disin More

by loveandlightlaurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Coble
Jul 06, 2020 -

Hendrick Toyota of Wilmington responded

Hi Loveandlightlaurie, we are very happy to have provided you with such a positive experience!

July 02, 2020

Service Visit This service department is very friendly, efficient and has the customer in mind. From the time you drive into the reception area until the time you More

by pmfixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barbera
Jul 03, 2020 -

Hendrick Toyota of Wilmington responded

Pmfixit, reviews like this give us motivation and help us ensure we provide high-quality care.

July 02, 2020

service and recall scheduling as i pulled in for my scheduled service Frank was at my door before i could get out and as best i could he had a friendly smile (wearing a mask due to More

by berry.long
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Barbara and Leah
July 01, 2020

Bringing my present RAV4 for service and as the saying goes, Bruce and Diana made me a deal I couldn’t refuse. The additional bells and whistles will take some time to learn. Service at Hendrick Toyota ha More

by cfw1945
Recommend Dealer
Yes
Employees Worked With
Diana Kenney and Bruce “the appraisal guy”
Jul 03, 2020 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

Jul 03, 2020 -

Hendrick Toyota of Wilmington responded

We appreciate your positive review about your recent experience with us!

June 28, 2020

Another happy customer' I scheduled an appointment for maintenance and state inspection. My car was received immediately and was completed in the time allotted. I would reco More

by dottieallen61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jackson, Paul Eldridge, Sylvia Jeffcoat
Jun 29, 2020 -

Hendrick Toyota of Wilmington responded

Dottieallen61, we are very happy we could provide you with a positive experience!

June 27, 2020

I scheduled an appointment for recall service. My car was taken back promptly and was ready a hour before the predicted completion time. Greg Paige brought my car out because I ran a little late and Shaun ha More

by toree
Recommend Dealer
Yes
Employees Worked With
Greg Paige, Sean Marra
Jun 29, 2020 -

Hendrick Toyota of Wilmington responded

Toree, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Scion Wilmington.

June 26, 2020

Service was fine but I would not recommend right now due to some employees had no mask on. Also no employee disinfecting seats or counter after customers got up. I wiped our table and chairs before we sat d More

by mijab12
Recommend Dealer
No
Employees Worked With
Stevens, Drew
Jun 29, 2020 -

Hendrick Toyota of Wilmington responded

Mijab12, we really appreciate your feedback!

June 26, 2020

Everything went great All was well. I think my technician was Evan ? and he was excellent. Very friendly, professional, and competent. He explained everything perf More

by jfloyd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see Evan's name in the list. He's good.
Jun 29, 2020 -

Hendrick Toyota of Wilmington responded

Jfloyd3, thanks for your praise and kind comments about our team.

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