Hendrick Toyota of Wilmington

Joe Honeycutt is the best! He ensures everything is completed as scheduled by reviewing all the work personally before I leave with my vehicle. Thank you Joe! completed as scheduled by reviewing all the work personally before I leave with my vehicle. Thank you Joe! More

Polite, professional, knowledgeable This was my one-year Toyota Care service. I arrived on time, they met me promptly and gave me an estimate of how long the service would take. The ca This was my one-year Toyota Care service. I arrived on time, they met me promptly and gave me an estimate of how long the service would take. The car was ready in less time than estimated, which was obviously a plus. In addition to the service there was a complementary car wash included, a nice touch. I recently had a small amount of damage to the front of my vehicle, and while this dealership doesn't do paint and body work, I received a helpful recommendation, which was very much appreciated. I would have given five stars, but for a difficult situation that came up after I bought the car. My wife convinced me to get the extended warranty and a service contract, but after thinking about it, I decided I didn't want them. The sales pressure for me to keep them was expected and not overdone, but I wasn't given a copy of the paperwork before leaving, and it took a long time to process the cancellation. As I have noted before, I think, the buying experience was very good, not too high pressure and more transparent than at many dealerships, though I don't buy cars often, so I can't say for sure. We got a very good price on the vehicle, good enough that we bought it even though that wasn't the plan when we visited. More

Came for service and left with new Camry The service personnel were very attentive and covered all issues well The sales staff obviously knew the product and gave us a great deal on the trade The service personnel were very attentive and covered all issues well The sales staff obviously knew the product and gave us a great deal on the trade in. 👍 More

Terrific From top to bottom they are so accommodating. We have purchased 7 autos overt the years.the service after buying a car is also excellent. JJB From top to bottom they are so accommodating. We have purchased 7 autos overt the years.the service after buying a car is also excellent. JJB More

Sylvia is the best, knows her stuff and have been going To her for Years. Very professional and always has something nice to say. 😎. Give her a raise. going To her for Years. Very professional and always has something nice to say. 😎. Give her a raise. More

We had a 5000 mile service check on our 2020 Rav4 Hybrid. Casey, our service representative, said it would take aproximately 20 minutes if we wanted to wait instead of taking the courtesy van to a local res Casey, our service representative, said it would take aproximately 20 minutes if we wanted to wait instead of taking the courtesy van to a local restruant. I told her we would wait but would hold her to the 20 minutes. Our Rav4 was ready, run through the car wash, and ready to go in about 20 minutes. Thank you Casey. More

5k Service Frank helped me in the past with an issue that no one else could figure out. I personally feel he listened to what I was saying because he had me an a Frank helped me in the past with an issue that no one else could figure out. I personally feel he listened to what I was saying because he had me an answer within a day. I brought in our 2020 Highlander for the 5k Service and was very pleased that I got Frank as my Service Advisor. He checked for any recalls and had me in and out in no time. More

All I can say is thank you. Greg Page ,,, you’re All I can say is thank you. Greg Page ,,, you’re awesome, friendly and your attention to my concern was greatly appreciated. Great customer serv All I can say is thank you. Greg Page ,,, you’re awesome, friendly and your attention to my concern was greatly appreciated. Great customer service. More

Frank was very professional!! On time, quick, was in and out in no time. Appreciate that they checked for any recalls as well. Will definitely visit again out in no time. Appreciate that they checked for any recalls as well. Will definitely visit again More