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Hendrick Toyota of Wilmington

Wilmington, NC

5.0
2,231 Reviews

5640 Market St

Wilmington, NC

28405

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2,231 Reviews of Hendrick Toyota of Wilmington

November 03, 2020

Excellent service department. Safety recall repair handled quickly and professionally. No attempted upsells is a nice change of pace compared to other shops. The only dealer service shop I trust to More

by db8844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
October 28, 2020

With a fleet vehicle I rarely set up for appointments. Been exceptionally pleased on the service and timely manner I can get in and out More

by Rjarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Jeffcoat
Oct 30, 2020 -

Hendrick Toyota of Wilmington responded

Rjarrett, we're glad to hear you enjoyed your visit.

October 27, 2020

I always return here for service. The service is fast and efficient. It was easy to make an appointment. Sean Marta was very professional to work with. More

by jayhooks5@ rocketmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Marra
Oct 30, 2020 -

Hendrick Toyota of Wilmington responded

Jayhooks5@ Rocketmail.com, thank you for your kind words and this wonderful review!

October 26, 2020

Always great service and done promptly. We can't remember exactly with whom we met but my wife thinks it was someone named Thomas. MAGA. More

by JOGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Mike Benton
Oct 30, 2020 -

Hendrick Toyota of Wilmington responded

Jogr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Wilmington.

October 26, 2020

I purchased a 2019 Highlander in April and it was the best buying experience I have ever had. My first service was this week and I was very pleased with the service department as well. More

by majones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 30, 2020 -

Hendrick Toyota of Wilmington responded

Majones, thank you for sharing your positive experience!

October 21, 2020

Brian gottry is a great salesman,He did exactly what he told me he was gonna do and then took time to show me all the new features on the 2021 Tacoma...... More

by jvarnum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gottry
Oct 24, 2020 -

Hendrick Toyota of Wilmington responded

Jvarnum, your wonderful feedback and rating mean a lot to us.

October 21, 2020

First time using service department. Quick and easy service visit despite a lot of others having work done as well. Very friendly and helpful staff. More

by rs4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
Oct 24, 2020 -

Hendrick Toyota of Wilmington responded

Hi Rs4runner, thank you for taking the time to leave a review for us at Hendrick Toyota Scion Wilmington. We're happy we could meet your expectations!

October 20, 2020

Quick in and out. Gary Gearding did a great job of meeting my needs. Made suggestion for some additional services one I accepted and one I declined. More

by captdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gearding
Oct 24, 2020 -

Hendrick Toyota of Wilmington responded

Captdon, we're so glad that we were able to go above and beyond your expectations!

October 19, 2020

I had a great experience. They were done with my vehicle service much quicker than expected. Very polite and informative. I don't have any complaints! More

by Emoore2187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember who I worked with :(
Oct 24, 2020 -

Hendrick Toyota of Wilmington responded

Emoore2187, we're glad to hear you enjoyed your visit.

October 17, 2020

Always on time Always professional and courteous Make it very easy to do business with them Car still runs like new after 4 years now More

by Wdkajuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Faucette
Oct 24, 2020 -

Hendrick Toyota of Wilmington responded

Wdkajuda, we're so glad that we were able to go above and beyond your expectations!

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