Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Toyota Merriam
Merriam, KS
1,136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,136 reviews
April 21, 2020
Job well done at a reasonable price. Jessie did a great job diagnosing a gunny sack full of problems. I always request Jessie with our two Hendricks Toyotas. job diagnosing a gunny sack full of problems. I always request Jessie with our two Hendricks Toyotas. More
by larry-blair
Employees Worked With
Jesse Laster
April 09, 2020
Service Dept. I have always been pleased w/service @ Hendrick Toyota. Mercedes (& Jesse) in service have always taken care of me. Not sure which technician servi I have always been pleased w/service @ Hendrick Toyota. Mercedes (& Jesse) in service have always taken care of me. Not sure which technician serviced my car, but good job. More
by Linwillis7
Employees Worked With
Jesse Laster, Mercedes Patterson
March 23, 2020
First time at Hendricks for My Car service 5 year tire rotation and the Rep was very informative and pleasant. He was at my car door before I could even open my door, He seamlessly processed th 5 year tire rotation and the Rep was very informative and pleasant. He was at my car door before I could even open my door, He seamlessly processed the work to be done and educated me on the future services and time frames. More
by ladydee1275
Employees Worked With
Robert Lott
March 20, 2020
Service on short notice I Came back from a trip and had an unexpected tire issue. Called for service and was scheduled right away. Everything completed to my satisfaction. I Came back from a trip and had an unexpected tire issue. Called for service and was scheduled right away. Everything completed to my satisfaction. More
by gp92851
Employees Worked With
Jon Howell
March 10, 2020
"Mercedes" Made Toyota Proud Before I could even open my door, Mercedes was there to greet me. She seamlessly processed the work to be done, provided me a cost and time estimate, Before I could even open my door, Mercedes was there to greet me. She seamlessly processed the work to be done, provided me a cost and time estimate, and kept me apprised throughout the 4 hours (90,000 mile scheduled maintenance). More
by AJ
Employees Worked With
Mercedes Patterson
March 07, 2020
Friendly and efficient staff Great communication and service from Randall. I appreciate the tutorial on the electronics and features. Entire staff worked together to make our bu Great communication and service from Randall. I appreciate the tutorial on the electronics and features. Entire staff worked together to make our buying experience as easy as possible. More
by NA
Employees Worked With
Randall Torres
March 03, 2020
We have been dealing with Hendrick Toyota since 2016 when we bought 2 used Venzas. All of the staff we've contacted have been friendly, courteous and helpful. we bought 2 used Venzas. All of the staff we've contacted have been friendly, courteous and helpful. More
by Phildreth
Employees Worked With
Kim Nigh
February 29, 2020
Excellent communication from the service department. Everything was explained well and the whole team did a great job on my 2011 Tundra. Amy Mick did a great job of explaining all of the work that was Everything was explained well and the whole team did a great job on my 2011 Tundra. Amy Mick did a great job of explaining all of the work that was done! More
by Mlmerrell
Employees Worked With
Amy Mick
February 29, 2020
Great team that can be trusted. Personnel were thorough and knowledgeable. Workmanship is good and efficient. Waiting time was accurate for the estimated tim that can be trusted. Personnel were thorough and knowledgeable. Workmanship is good and efficient. Waiting time was accurate for the estimated time of completing the task. More
by dbranham2
Employees Worked With
Christopher Galiano
February 27, 2020
Speedy Early appointment, out early. Just my style. now is the time for all good men to come to the aid of their party. now is the time Early appointment, out early. Just my style. now is the time for all good men to come to the aid of their party. now is the time More
by lyn1313
Employees Worked With
Don't know name, one in service, and one in parts
