Hendrick Toyota Merriam

Very satisfied with the service department, at Hendricks Toyota, the friendliness and willingness to help stand out. Toyota, the friendliness and willingness to help stand out. More

Everything from the initial interview when I arrived to the final explanation of cost and work performed was exceptional. the final explanation of cost and work performed was exceptional. More

Always clean and comfortable. Friendly, prompt's service and Mercedes Patterson is the BEST service technician! Friendly, prompt's service and Mercedes Patterson is the BEST service technician! More

Love the video showing highlights. Extremely thoughtful assistance for an older lady with mobility issues. Extremely thoughtful assistance for an older lady with mobility issues. More

Great communication and in a timely manner Johnathan was very helpful with what I needed was very helpful with what I needed More

Hendrick Toyota Merriam did a great job updating the maintenance on my Corolla this past week. They email me with reminders that it is time for my car check up and also send me coupons in the mail to us maintenance on my Corolla this past week. They email me with reminders that it is time for my car check up and also send me coupons in the mail to use that are so very helpful. Upon arrival to check in their attendants are courteous friendly and knowledgeable. Thank you Hendrick Toyota! Y’All Rock! More

I purchased a used Ram pickup with only 10,000 miles from Hendrick Toyota with their information stating my truck had the full remaining balance of the warranty which would have been 26,000 more miles on bum Hendrick Toyota with their information stating my truck had the full remaining balance of the warranty which would have been 26,000 more miles on bumper to bumper, 40,000 more on powertrain. Within 30 days, I had an issue that required me taking it to my local Ram dealership where they told me I had no warranty at all on this truck. 4 phone calls to Ram Customer Assistance, I had 4 confirmations my truck was made in the U.S. but sold in Mexico. Because it wasn't properly imported back to the U.S. according to Ram, they said I have no warranty on this truck in the U.S. I left a couple phone messages for Anthony Jacobo, the Sales Manager, as well as a couple emails asking for resolution, but he never replied regarding this issue. Their finance assistant also started ignoring my requests for simply giving me an equivalent warranty that covers what I'm supposed to have with Ram as stated on the sales paperwork in this transaction. All my paperwork on this transaction says I have a warranty, but in truth, it doesn't and Hendrick won't make it right. More

These guys are top professionals and do an out standing job of explaining problems and solutions without pressure to buy. Been going to them for 15 years and have complete trust in advise and work. job of explaining problems and solutions without pressure to buy. Been going to them for 15 years and have complete trust in advise and work. More

Timely and professional They were thorough and had my vehicle out before I was actually ready for it vehicle out before I was actually ready for it More