Hendrick Toyota Merriam

Worst car buying experience of my 65 year life. They made a decent car price, but then tried to force feed their "Maintenance Plan" for over 2 hours! Additionally, the shady little finance guy They made a decent car price, but then tried to force feed their "Maintenance Plan" for over 2 hours! Additionally, the shady little finance guy would not give me the price of said "Maintenance" until I got up to walk out the door. He would only give monthly payment prices. Also, after doing all the paperwork on his desktop screen, when I didn't buy the Maintenance immediately, he said he had to do it all again on paper! Anything to take as much time as possible to buy what was a 7 thousand dollar "maintenance" which was clearly a very bad deal. AVOID HENDRICK!!! More

It would be nice to have the service advisers know everything that should be known by a service adviser. Andrew was unaware that you can you your Toyota master card reward points to pay for service. A everything that should be known by a service adviser. Andrew was unaware that you can you your Toyota master card reward points to pay for service. And that Hendrick Toyota should be able to match other Toyota service coupons . I always have me Toyota's serviced at Hendrick Toyota. I will never buy a vehicle from them. More

Great experience from start to finish! Carlos Gonzales was honest, helpful, and made the whole process quick and easy. He really listened to what I was looking for and helped me find the p Carlos Gonzales was honest, helpful, and made the whole process quick and easy. He really listened to what I was looking for and helped me find the perfect car. I couldn't be happier with my purchase. Thanks again, Carlos! More

Timely service with knowledgeable staff. Honest, helpful assessments and good repairs. Clean, bright, comfortable waiting room. Love their greeting card selection to look at while I wait! Honest, helpful assessments and good repairs. Clean, bright, comfortable waiting room. Love their greeting card selection to look at while I wait! More

Very satisfied with the service department, at Hendricks Toyota, the friendliness and willingness to help stand out. Toyota, the friendliness and willingness to help stand out. More

Everything from the initial interview when I arrived to the final explanation of cost and work performed was exceptional. the final explanation of cost and work performed was exceptional. More

Always clean and comfortable. Friendly, prompt's service and Mercedes Patterson is the BEST service technician! Friendly, prompt's service and Mercedes Patterson is the BEST service technician! More

Love the video showing highlights. Extremely thoughtful assistance for an older lady with mobility issues. Extremely thoughtful assistance for an older lady with mobility issues. More

Great communication and in a timely manner Johnathan was very helpful with what I needed was very helpful with what I needed More