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Hendrick Toyota Merriam

Merriam, KS

4.9
1,144 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,144 reviews

September 19, 2020

I bought a Camry from Ben Blake and I absolutely love it! He was so helpful during the whole process unlike other places I had gone. I’d highly recommend working with Ben Blake if you go to Hendricks Toyota! More

by breanna.anderson0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Blake , Shelby Martin
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Thank you so much for taking the time to let us know how we did. We hope you have a great day! Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 19, 2020

Highly recommend Ben Blake. Worked with him in the past and he is 100% professional and trust worthy. I didn't have to second guess or question anything. Would highly recommend Ben and would highly recomme More

by SlimCharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thao Dinh-Phan
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Slimcharles, we're glad you had such a wonderful experience with us! Thank you for taking time to leave us a review. Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 18, 2020

I had a great buying experience with Ben Blake here at Hendrick. Ben was fun, professional, and trustworthy! I appreciate the extra effort he and his managers put into my deal, Ben drove 14 hours t More

by Solet63544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Blake , Shelby Martin
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Hi Solet63544, thank you for taking the time to leave a review for us at Hendrick Toyota Merriam. We're happy we could meet your expectations and we hope you're enjoying your new truck! Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 18, 2020

I highly recommend Hendrick Toyota Merriam, I worked with Ben Blake and his customer service is exceptional!! He went above and beyond with getting me into my dream car! If you are looking for a new or preow More

by terriblake83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Carroll
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Terriblake83, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam. Thank you for the review! Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 18, 2020

The staff at Hendrick Toyota Merriam did a great job finding a used car for my daughter. Grant Stephenson in finance did an excellent job answering all of our questions and yes I had a lot of them! I More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Stephenson
September 18, 2020

John Kirk was awesome. He Greeted me out of my car and checked on me while I was waiting for my car to be completed. More

by jjlicious04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirk
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Jjlicious04, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! Thank you for the review. Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 18, 2020

I had an amazing experience buying a vehicle with Ben Blake and we was incredibly patient with me and got me the car that I loved and wanted! Highly recommend asking for him More

by Mareskateal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Martin
Sep 23, 2020 -

Hendrick Toyota Merriam responded

Hello Mareskateal, we appreciate you taking the time to leave us this feedback. We are glad you had such a great experience with us! Mackenzie Geis Mackenzie.Geis@HendrickAuto.com 913-384-7758 Customer Relations Team

September 16, 2020

Again it took a long time before anyone offered to help me. And before I could get helped there were plenty of people walking around some with masks under their nose and some with masks around their neck More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Albrecht
Sep 18, 2020 -

Hendrick Toyota Merriam responded

Hi Tom! We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you, Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

September 16, 2020

The oil change was quick and professional. The dealership was clean, friendly and well maintained. I liked the free car wash. In the pat the car wash was not working. More

by kgoodwin1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Brandon
Sep 18, 2020 -

Hendrick Toyota Merriam responded

Hello! We are so pleased you enjoyed your visit to Hendrick Toyota Merriam! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

September 02, 2020

I have bought 3 cars here and this last purchase is the worst service I have ever gotten at Hendrick Toyota, No Information updates on the suv I bought and they had a couple things to fix on it ,I brought More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Mick
Sep 07, 2020 -

Hendrick Toyota Merriam responded

Hi John, We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank you, Desnee Pittmon desnee.pittmon@hendrickauto.com Hendrick Toyota Merriam - Customer Relations

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