Hendrick Toyota Merriam

Desi Thomas, thank you for your patience and time as I am looking for my new vehicle. I know I am not the easiest customer you have had, but you are doing an AWESOME job and your customer service is excellen looking for my new vehicle. I know I am not the easiest customer you have had, but you are doing an AWESOME job and your customer service is excellent. Keep up the good work. More

Ryan Smart was fantastic from start to finish! Cannot recommend him enough. If you’re in the market this is the place to go. Cannot recommend him enough. If you’re in the market this is the place to go. More

My experience here was awesome with Jacob DUlay at first. Then they lied to me. They said they wouldn’t deposit my down payment until I got my insurance payout. The deposited it 2 days later causing my accou Then they lied to me. They said they wouldn’t deposit my down payment until I got my insurance payout. The deposited it 2 days later causing my account to overdraft. More

noah was our salesman and he did a really good and professional job of helping us with purchasing a camery professional job of helping us with purchasing a camery More

I take my 2020 Highlander to Hendrick's Toyota for service. I always work with Mercedes Patterson, she is knowledgable, friendly and professional. I could go to a closer Toyota dealership but make t service. I always work with Mercedes Patterson, she is knowledgable, friendly and professional. I could go to a closer Toyota dealership but make the farther drive due to Mercedes awesome customer service! More

Anthony Taylor was great! He greeted us at the door, asked questions. Asked what the wants/no’s were and delivered quick! Got in a vehicle within minutes of sitting and talkin He greeted us at the door, asked questions. Asked what the wants/no’s were and delivered quick! Got in a vehicle within minutes of sitting and talking. Great listener and great customer service 😊 More

Easy to work with even bought me stuff at the gas station after purchase of car after purchase of car More

Robert and Jerry Cheng are the absolute best. I wish I could give them 10 stars because they are double digit worthy. I will always go to Hendrick Toyota in Merriam. So professional! I wish I could give them 10 stars because they are double digit worthy. I will always go to Hendrick Toyota in Merriam. So professional! More

I was having issues with the brakes on my 2012 Prius and brought it in for service. The front caliper seized up, but unfortunately they didn't have the part. Jerry said he would call around and try to get brought it in for service. The front caliper seized up, but unfortunately they didn't have the part. Jerry said he would call around and try to get the part the same day. Jerry is the best, again! He was able to get the part and we were able to get all the kids to their after school activities. I will continue to be a customer so long as Hendrick employs people like Jerry! More

Came in for oil change and a headlight. Robert Cheng in service department was great. Robert Cheng in service department was great. More