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Hendrick Toyota Merriam

Merriam, KS

4.9
1,143 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,143 reviews

January 25, 2023

Mandatory LoJack fee of $1500 on a used vehicle. If a dealership insists on making more money by charging for such add-ons, they should just be upfront about it and include it the advertised price. More

by Disgruntled
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Amanda Russell
Jan 27, 2023 -

Hendrick Toyota Merriam responded

Disgruntled, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Tim Mallams, Customer Experience Manager at 913-789-4422 we look forward to hearing from you soon.

January 25, 2023

Service is great as always. Mercedes is very friendly. They answered my questions and addressed my concerns. More

by Crickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson, Mercedes Patterson
Jan 27, 2023 -

Hendrick Toyota Merriam responded

Crickett, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 24, 2023

Donnie Nomaan in sales and Mercedes Patterson In service ate terrific. When I walked in to Hendricks Donnie was a sales person, but when I walked out, he was a friend. Mercedes always answers my questions n More

by Barmarkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Nomaan, Mercedes Patterson
Jan 27, 2023 -

Hendrick Toyota Merriam responded

Hello Barmarkc, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2023

Ryan Smart in sales provided a great and smooth experience. All staff was very helpful. Overall things went very well and I love my new vehicle. More

by Bobbi1803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Jan 24, 2023 -

Hendrick Toyota Merriam responded

Bobbi1803, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2023

Just bought a new Tacoma from Hendrick Toyota. I highly recommend working Ryan Smart. He was patient, professional, answered all of my questions, and helped me make a deal. More

by liat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Jan 24, 2023 -

Hendrick Toyota Merriam responded

Liat, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2023

Great online experience with Ryan Smart at Hendrick Toyota Merriman. They helped me but mostly my haughtier buying a vehicle on her own for the first time More

by Glaw14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Smart
Jan 24, 2023 -

Hendrick Toyota Merriam responded

Glaw14, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Jan 24, 2023 -

Glaw14 responded

Ryan Smart was great to work with from price to trade in

January 18, 2023

Mercedes was great she is always smiling and has a great attitude very helpful would be nice to have her every visit More

by Notperphect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Jan 20, 2023 -

Hendrick Toyota Merriam responded

Hello Notperphect, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

It's conveniently located off of 67th Street and Interstate 35 and I like my service writer, Kim Nigh. More

by Dave N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Nigh
Jan 19, 2023 -

Hendrick Toyota Merriam responded

Dave N, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2023

Just wanted to say how much I appreciated the service this morning! The service advisor Jonathan Lewis exceeded my expectation by getting my car serviced in record time! In addition, the salesman (Robe More

by Bsminor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis and Thomas Tracy, Robert Cosgrove
Jan 19, 2023 -

Hendrick Toyota Merriam responded

Bsminor, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

I took my 2018 Tacoma in for oil change service on January 12th, Jonathan Lewis was my advisor. He was awesome!! Very friendly and professional, great communicator, and my tacoma was ready to go More

by jhe.rentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Jan 18, 2023 -

Hendrick Toyota Merriam responded

Jhe.rentals, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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