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Hendrick Toyota Merriam

Merriam, KS

Overview
Reviews
Vehicles
4.9
1,144 Reviews
Call Dealership (855) 200-3807
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9505 West 67th St

Merriam, KS

66203

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Showing 1,144 reviews

May 31, 2023

I work with Arthur every time and it’s always a great experience! Will rerun next service. More

by Camry Lover
Recommend Dealer
Yes
Employees Worked With
Arthur Mahan
Report | Print
Jun 02, 2023 -

Hendrick Toyota Merriam responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Merriam! If you're ever in need of more help, please let us know! We hope you have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

May 31, 2023

Arthur is always extremely helpful and knowledgeable. I work with him every time I come in. More

by Toyota Enthusiasm
Recommend Dealer
Yes
Employees Worked With
Arthur Mahan
Report | Print
Jun 02, 2023 -

Hendrick Toyota Merriam responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

May 31, 2023

Arthur always makes my visit amazing. I always leave happy and feel like I wasn’t taken advantage of. Love this place More

by Jacob.dorchen
Recommend Dealer
Yes
Employees Worked With
Arthur Mahan
Report | Print
Jun 02, 2023 -

Hendrick Toyota Merriam responded

Hi Jacob.dorchen! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

May 30, 2023

Anthony Taylor is awesome. Always looking out for me and my needs. Got me the truck that I wanted!!!!! More

by Jeffjulio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Taylor
Report | Print
May 31, 2023 -

Hendrick Toyota Merriam responded

Jeffjulio, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

May 30, 2023

They handled my service needs perfectly, my RAV was towed to the dealership by Toyota Roadside Assistance and everything went smoothly. More

by schneide_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Report | Print
May 31, 2023 -

Hendrick Toyota Merriam responded

Schneide_r, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2023

Joshua wells very friendly and helped us with our car needs thank you Joshua wells More

by rickiecox17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
Report | Print
May 31, 2023 -

Hendrick Toyota Merriam responded

Hello Rickiecox17, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Wasted our time working through the negotiation process, not once did they tell us it was going to be sold to someone else. More

by molewis33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Cosgrove, David Wells, Francisco Aguilar, Matthew Ferguson, Michael Caudill, Nicholas Cruse, Ron Adair, Kelli Beck, Scott Carroll, Stacy Blohm
Report | Print
May 29, 2023 -

Hendrick Toyota Merriam responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Tim Mallams, Customer Experience Manager at 913-789-4422. We look forward to hearing from you soon.

May 25, 2023

Brian Hamm is very helpful at Hendricks. He helped our son get his first truck today. More

by era.kansascity
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hamm
Report | Print
May 26, 2023 -

Hendrick Toyota Merriam responded

Hello Era.kansascity, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2023

Jerry Cheng was my service manager. He was able to book my appointment and get me is hassle-free. They fixed my issues with no problem and I was in and out. I will be doing more bu More

by Martin87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
Report | Print
May 26, 2023 -

Hendrick Toyota Merriam responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Have a great day! Desnee Pittmon - Guest Services Manager desnee.pittmon@hendrickauto.com

May 17, 2023

Had my preventative maintenance today and always appreciate how awesome Mercedes is, she helps me plan ahead knowing how crazy my schedule can get. She keeps my car on track to stay in best shape More

by bmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Report | Print
May 19, 2023 -

Hendrick Toyota Merriam responded

Bmccoy, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2023 -

Hendrick Toyota Merriam responded

Bmccoy, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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