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Hendrick Toyota Merriam

Merriam, KS

4.9
1,214 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,214 reviews

October 29, 2025

Your Service Department has always done a great job! Everything went smoothly and the advice and recommendation were sensible and reasoned. I will be back! More

by bboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Patterson
Nov 04, 2025 -

Hendrick Toyota Merriam responded

Bboyd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

October 29, 2025

I have been bringing my Toyota here for a few years now, and I love everything about this Toyota dealership the Customer Service. The guy is working on my car. Everything is explained to me properly in a la More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lott
Nov 04, 2025 -

Hendrick Toyota Merriam responded

Christine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

October 28, 2025

Hendrick Toyota sales team (Tim M) came through again on a used vehicle. Would have been a 5 star rating but unfortunately our finance person was in such a hurry that we felt rushed, had to ask for explanat More

by rstew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mallams, Ashlee Topping
Oct 30, 2025 -

Hendrick Toyota Merriam responded

Hello Rstew, we appreciate you taking the time to leave us this feedback.

October 28, 2025

Sitting in the lobby my phone has been interrupted no short of 25 times asking for a review!!! Economically sophmoric. More

by seth.t.rupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Oct 30, 2025 -

Hendrick Toyota Merriam responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 24, 2025

It is always very easy to take my car for service, and know that I am getting the best care for my Toyota. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lewis
Oct 28, 2025 -

Hendrick Toyota Merriam responded

Hello Donna, thank you; we appreciate your feedback!

October 17, 2025

Great service. I had an urgent need for service and they got me back up and running in two days. Pretty good for no appointment where they had to order parts. Qu More

by rtv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Nigh, Amanda Gorman, Mercedes Patterson
Oct 22, 2025 -

Hendrick Toyota Merriam responded

We can't wait to see you again, have a great day.

October 15, 2025

Great service advisor(Steven A. ) Quick and efficient! Provided video inspection Of my car! Superb effort. More

by mikejeffers01$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Arteberry
Oct 22, 2025 -

Hendrick Toyota Merriam responded

If you have any further questions, please don't hesitate to reach out!

October 14, 2025

Car serviced within time expected. Waiting room accommodating with coffee, water and restrooms readily available. More

by cbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name of male service staff
Oct 16, 2025 -

Hendrick Toyota Merriam responded

Hello Cbishop, thank you; we appreciate your feedback!

October 12, 2025

Everyone was helpful. They showed me where to get refreshments while I waited. The Service personnel kept me informed of the status of the work on my automobile. More

by pjnlsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lott
Oct 15, 2025 -

Hendrick Toyota Merriam responded

Pjnlsn, we're so glad that we were able to go above and beyond your expectations! Thank you for your review!

October 11, 2025

Jonathan Lewis is the best service rep for HENDRICK. Very attention and kind. I always appreciate working with him! More

by Terrence.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just serbice
Oct 15, 2025 -

Hendrick Toyota Merriam responded

We can't wait to see you again, have a great day.