Hendrick Toyota Merriam

I paid $2700 for full service platinum service agreement. I’ve had the car three months. It has less than 30,000 miles on it and they said that the tires need to be realigned. They want to charge me $150 for I’ve had the car three months. It has less than 30,000 miles on it and they said that the tires need to be realigned. They want to charge me $150 for that More

Brian Diaz was a pleasure to work with! Nick I think was the finance guy and was also awesome. The sales manager that came over after I asked for my key back 4-5 times was extremely short Nick I think was the finance guy and was also awesome. The sales manager that came over after I asked for my key back 4-5 times was extremely short with me and not personable. I asked for a number for my trade or my key back. He held my key hostage and wouldn’t let me leave which was irritating. He got very terse after I said his offer was not acceptable and scribbled my number in the page and said fine let’s just make it happen! I said ok and thank you sir! Aside from his crappy attitude all was well! Thank you for the new ride! More

Service seems to be efficient and knowledgeable. The sales team is always willing to discuss new cars while I wait for scheduled service, without pressuring me. The sales team is always willing to discuss new cars while I wait for scheduled service, without pressuring me. More

The most honest car dealer I have ever been to. The team I worked with made every step of buying the car smooth. They sold me a car of my dreams. Thank you The team I worked with made every step of buying the car smooth. They sold me a car of my dreams. Thank you More

Your Service Department has always done a great job! Everything went smoothly and the advice and recommendation were sensible and reasoned. I will be back! Everything went smoothly and the advice and recommendation were sensible and reasoned. I will be back! More

I have been bringing my Toyota here for a few years now, and I love everything about this Toyota dealership the Customer Service. The guy is working on my car. Everything is explained to me properly in a la and I love everything about this Toyota dealership the Customer Service. The guy is working on my car. Everything is explained to me properly in a language that I can understand and the team is fast and reliable. More

Hendrick Toyota sales team (Tim M) came through again on a used vehicle. Would have been a 5 star rating but unfortunately our finance person was in such a hurry that we felt rushed, had to ask for explanat a used vehicle. Would have been a 5 star rating but unfortunately our finance person was in such a hurry that we felt rushed, had to ask for explanation of things she just flew over, and then left for the evening without finishing her job of giving us a 60 day temp tag. Thankful the sales team pick up her short comings. More

Sitting in the lobby my phone has been interrupted no short of 25 times asking for a review!!! Economically sophmoric. short of 25 times asking for a review!!! Economically sophmoric. More

It is always very easy to take my car for service, and know that I am getting the best care for my Toyota. know that I am getting the best care for my Toyota. More