Hendrick Toyota Merriam

I have been a customer of Superior Toyota since 2006 and have purchased 2 vehicles from them. I have always been extremely satisfied with their level of service and how they go out of their way to take care have purchased 2 vehicles from them. I have always been extremely satisfied with their level of service and how they go out of their way to take care of their customers. I specifically would like to thank David Montgomery at Superior Toyota’s Service Department. David is a Service Advisor there and I believe is fairly new. I brought my 2006 Tundra in for Maintenance and David was outstanding! I have always been impressed with how Superior Toyota does business and their Service department is excellent! David has gone above and beyond the call of duty to take care of me as a customer and I appreciate his professionalism and excellent customer service he provided me! Like I said previously, I have always been impressed with Superior Toyota’s customer service in the Service Department! David is a great example of this, and look forward to working with him more for my future service needs! More

We found both gentlemen to be very helpful. Erik was very organized and efficient. Devon was very helpful and made our experience a good one. We would come back to this dealership and work with both. very organized and efficient. Devon was very helpful and made our experience a good one. We would come back to this dealership and work with both. More

My wife and I just purchased a 2011 Toyota Camry from Superior Toyota. This is the second Toyota I have bought there. Devon was helpful throughout the process. My wife liked the fact that Devon was fr Superior Toyota. This is the second Toyota I have bought there. Devon was helpful throughout the process. My wife liked the fact that Devon was friendly and made us comfortable. Overall we enjoyed our experience and would feel good about doing business with Devon and Superior Toyota again. Thanks guys!!! More

I just want to take a moment to let everyone know what a great job Randy Srendebach does. I make the 60 mile trip from Topeka to Merriam to do business with Randy because the sales staff at my local Toyota great job Randy Srendebach does. I make the 60 mile trip from Topeka to Merriam to do business with Randy because the sales staff at my local Toyota dealership just does not measure up to his standards. I have owned several Toyota Camrys and I'm waiting on delivery of my third Camry Hybrid. With my most recent purchase Randy went the extra mile to try to get me a special order 2012 TCH XLE (this included calls to Toyota headquarters in California and a call to the plant manager in Kentucky) When his efforts with Toyota USA were unsuccessful he again went the extra mile by selling me the car at a very fair price. Randy is friendly, knowledgeable, professional, and above all---HONEST. With Randy there is never a hint of high pressure or deceptive tactics. I'm 61 years old and I trade cars every two or three years. I will continue to give my future automobile business to Randy and Superior Toyota. Randy Stendebach is a credit to all automobile sales people and a tremendous asset to his employer. If you're looking for a new Toyota you can't go wrong with Randy and Superior Toyota. More

Although I did not end up purchasing a vehicle from them, Mr. Jackson was very helpful and put in extra effort to find a car for me. Mr. Jackson was very helpful and put in extra effort to find a car for me. More

This is the worst car dealership ever. Worst customer service, they will lie without blinking an eye lid. Avoid them at all cost! They will promise to give you the best price but when you get to the deal service, they will lie without blinking an eye lid. Avoid them at all cost! They will promise to give you the best price but when you get to the dealership it is a different story. They dont care about inconveniencing the customer. The place is run without an iota of professionalism. Worst experience ever!! More

I am really happy with the Toyota Camry I recently purchased. I think I got a fair deal. Was really happy with Scott Kelford and team in the service center, they went above and beyond to fix some mi purchased. I think I got a fair deal. Was really happy with Scott Kelford and team in the service center, they went above and beyond to fix some minor details on the car to ensure it looked like new. More

Ron took his time with my teens and I looking at and explaining the differences in cars. He was patient and there was no uncomfortable pressure. He allowed us to take the car home to make sure we liked explaining the differences in cars. He was patient and there was no uncomfortable pressure. He allowed us to take the car home to make sure we liked it. We really appreciated his style. Since this was our first day looking, if we had been too pressured we would have left. More

Superior Toyota and especially Tim Eccles were outstanding to work with!! From the moment we arrived Tim was waiting on our every need and provided the highest level of customer service I have eve outstanding to work with!! From the moment we arrived Tim was waiting on our every need and provided the highest level of customer service I have ever received from a dealership. Tim was very genuinely friendly but not in an obnoxious way. He was easy to talk too and provided no intential pressure to buy.He knew what price range We wanted to be in and narrowed us down to vehicles within reach. He even offered to step out of the room so my wife and I could have a little privacy to discuss the pros and cons of such a large purchase. Overall our experience was good just in the fact we had a bit of a wait while in the finance department. However once we got in to see a closer, Eric Stone made up for it because he was very patient at explaining the terms of the financing, and followed up with us the next day. More

I decided to go to this dealership after receiving an email from Charles when I put my trade in information on autotrader. Charles was the first person out on the lot to help us. We had a great experienc email from Charles when I put my trade in information on autotrader. Charles was the first person out on the lot to help us. We had a great experience with this dealership and I love my Camry! More