
Hendrick Toyota Merriam
Merriam, KS
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I would not recommend dealership. Was very disappointed with buy experience. Was told on test drive vehicle was Toyota certified. When taking delivery of car salesman put temp tag on car and handed me the with buy experience. Was told on test drive vehicle was Toyota certified. When taking delivery of car salesman put temp tag on car and handed me the keys and sent me on my way. When I asked for a front plate bracket. I was told they did not provide one and was told to screw the license plate to the front bumper. The car was also dead empty. So my first stop in my new used car was the gas station. More
Hendrick Toyota sent a flyer that they were willing to offer a "Huge" amount for my trade in, as it is in high demand - and, they needed these used cars on their lot. Now, I know it is just a gimmick to offer a "Huge" amount for my trade in, as it is in high demand - and, they needed these used cars on their lot. Now, I know it is just a gimmick to get you in the door - but, when they offer $3000 less than their competitors (with no flyers sent to my home).... And, they consider that "Willing to make a huge offer for your trade in"???? More
I had been wandering the parking lot of Hendrick Toyota for a while when Kirk Duckers spotted me and asked if I had been helped. I could tell he was a hard worker, it was a brutally hot summer day and he for a while when Kirk Duckers spotted me and asked if I had been helped. I could tell he was a hard worker, it was a brutally hot summer day and he was sweating buckets. Still, he took the time to talk to me and address my needs. As a woman who knows next to nothing about cars, I am always hesitant that I'll be misled or taken advantage of by the stereotypical car salesman. Mr. Duckers was extremely professional and patient with me. He did not push me towards a particular car, but listened to my needs and answered my questions. He didn't try to "sell" me on the car, he let the car do the talking. He was personable and genuine and I really felt I could trust him. I knew I was in good hands. Although I found a lower price at a different dealership, I wanted to complete my business with Mr. Duckers. He helped me negotiate a fair price without being condescending or wasting my time. I feel my time with Mr. Duckers was helpful and has restored my trust in the professionalism of car salespeople. More
Working with Kirk Duckers was a pleasure and the overall experience was positive. I will most likly come back for my next car purchase. Thank You. experience was positive. I will most likly come back for my next car purchase. Thank You. More
kirk was great. very accomodating. very professionali i kirk was great. very accomodating. very professionali i buy several cars a year and he was one of the best salesman i have had i would highly recomm kirk was great. very accomodating. very professionali i buy several cars a year and he was one of the best salesman i have had i would highly recommend him More
Kirk was honest, friendly, helpful, available and used no pressure in selling us a new RAV4. We were wanting to obtain a new car within a limited timeframe which we were able to accomplish. pressure in selling us a new RAV4. We were wanting to obtain a new car within a limited timeframe which we were able to accomplish. More
Kirk Duckers is a nice sales rep to work with. He is friendly and down to earth. We rode away in exactly the vehicle we wanted with the terms we wanted. friendly and down to earth. We rode away in exactly the vehicle we wanted with the terms we wanted. More
Kirk was very helpful in describing features on the Corolla. He told me about the $500 rebate, but I did not understand that this was what made the price listed in the paper. There was a lot of new i Corolla. He told me about the $500 rebate, but I did not understand that this was what made the price listed in the paper. There was a lot of new info on my part. I am enjoying driving my new car! More
When I buy cars, I'm very direct and to the point. My background is engineering and I'm dangerous enough to know how to figure out what price I need and interest rates I need to make car buying work f My background is engineering and I'm dangerous enough to know how to figure out what price I need and interest rates I need to make car buying work for my budget. I laid out exactly what I needed after I found the vehicles I wanted. The Hendrix team could not find the additional $2500 in price reduction I needed, so I separated my 3 for 2 deal into a 2 for 1. It worked out fine as I found the right car and price at another Toyota dealership. The truck I bought from Hendrix has been exactly what I wanted and expected. I look forward to free oil changes and it's probably a good thing I don't need to come back often since Toyota's are dependable and should last a very long time. I would have been 100% satisfied if I could have done the 3 for 2 deal at Hendrix, but Kirk worked the deal I wanted without excessively needing to go to the manager for price and approval. I appreciate sales professionals that realize they can be personable and professional and get a deal done in a timely manner without being dis-genuine and that "creepy" car salesman. More
From the moment we entered the dealership we were treated like family. Kurt Duckers was informed on the new RAV4 and the improvements. He helped us compare the Lexus 300 series and the Rav4. He made buyin like family. Kurt Duckers was informed on the new RAV4 and the improvements. He helped us compare the Lexus 300 series and the Rav4. He made buying smooth and easy and we recommend Hendricks and Mr Duckers for all Toyota shoppers More