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Hendrick Toyota Merriam

Merriam, KS

4.9
1,138 Reviews

9505 West 67th St

Merriam, KS

66203

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Showing 1,138 reviews

July 09, 2013

I would not recommend dealership. Was very disappointed with buy experience. Was told on test drive vehicle was Toyota certified. When taking delivery of car salesman put temp tag on car and handed me the More

by Rick Lancaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Wells
Jul 23, 2013 -

Rick Lancaster responded

After writing my review. I recieived a call shortly after by the pre-owned manager and all my problems have been resolved. I would not hesitate to recommend Hendrick Toyota to my friends and family.

July 05, 2013

Hendrick Toyota sent a flyer that they were willing to offer a "Huge" amount for my trade in, as it is in high demand - and, they needed these used cars on their lot. Now, I know it is just a gimmick to More

by pgbrudos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car manager
Jul 19, 2013 -

Hendrick Toyota Merriam responded

First and foremost I'd like to thank you for taking the time to send us your feedback. I will be passing along your to our GM for a further look into this. In the meantime, please feel free to contact me directly. Christina Rose Dir: 913-789-4404 Customer Relations Manager Hendrick Toyota Scion Merriam

July 02, 2013

I had been wandering the parking lot of Hendrick Toyota for a while when Kirk Duckers spotted me and asked if I had been helped. I could tell he was a hard worker, it was a brutally hot summer day and he More

by babyruth929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Duckers
June 30, 2013

Working with Kirk Duckers was a pleasure and the overall experience was positive. I will most likly come back for my next car purchase. Thank You. More

by nehi07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Duckers
June 28, 2013

kirk was great. very accomodating. very professionali i kirk was great. very accomodating. very professionali i buy several cars a year and he was one of the best salesman i have had i would highly recomm More

by mgorte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kirk duckers
June 28, 2013

Kirk was honest, friendly, helpful, available and used no pressure in selling us a new RAV4. We were wanting to obtain a new car within a limited timeframe which we were able to accomplish. More

by pilgrim2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kirk duckers
May 26, 2013

Kirk Duckers is a nice sales rep to work with. He is friendly and down to earth. We rode away in exactly the vehicle we wanted with the terms we wanted. More

by Mcurrychiu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kirk Duckers
May 05, 2013

Kirk was very helpful in describing features on the Corolla. He told me about the $500 rebate, but I did not understand that this was what made the price listed in the paper. There was a lot of new i More

by corolli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Duckers
April 24, 2013

When I buy cars, I'm very direct and to the point. My background is engineering and I'm dangerous enough to know how to figure out what price I need and interest rates I need to make car buying work f More

by RSFOlathe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Duckers
April 22, 2013

From the moment we entered the dealership we were treated like family. Kurt Duckers was informed on the new RAV4 and the improvements. He helped us compare the Lexus 300 series and the Rav4. He made buyin More

by ajojb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Duckers
Apr 23, 2013 -

Hendrick Toyota Merriam responded

Thank you for taking a moment to share your positive experience with Kurt and Hendrick Toyota. We will make sure to pass along the praise at our upcoming all staff meeting.

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