Hendrick Toyota Merriam

Just brought my Camry in and Jon Howell went above and beyond to take care of me. I am always hesitant when it comes to servicing my cars as to who I go to but not any more. Jon was clear, honest and made beyond to take care of me. I am always hesitant when it comes to servicing my cars as to who I go to but not any more. Jon was clear, honest and made me feel at ease. You have an amazing staff who clearly puts the customers first. I will be back! More

After looking at many dealerships for a used car, David Wells provided an outstanding experience. I approached via internet to buy my daughter, who lives in KC, a used car. He was prompt and was extremely Wells provided an outstanding experience. I approached via internet to buy my daughter, who lives in KC, a used car. He was prompt and was extremely helpful and accommodating about which options were available. In good faith we agreed on a trade in value and upon seeing vehicle, the team was honest and fair. The process was better than any other car dealer experience. I was honored how respectful and pleasant, David Wells and his team were to my daughter. The business transaction was also outstanding and no pressure was ever given. We would recommend this dealership to anyone in KC. More

Nice sales person however the manager LOW-balled our trade in. Also they said they were not discounting their car because it was too popular????? We went to Molle Toyota and not only did Molle discount trade in. Also they said they were not discounting their car because it was too popular????? We went to Molle Toyota and not only did Molle discount the same vehicle we had test driven at Hendrick, Molle also gave us $5000 more for our trade-in. We won't be going back to Hendrick. And we will not recommend. Molle is the place to buy. More

I had been wandering the parking lot of Hendrick Toyota for a while when Kirk Duckers spotted me and asked if I had been helped. I could tell he was a hard worker, it was a brutally hot summer day and he for a while when Kirk Duckers spotted me and asked if I had been helped. I could tell he was a hard worker, it was a brutally hot summer day and he was sweating buckets. Still, he took the time to talk to me and address my needs. As a woman who knows next to nothing about cars, I am always hesitant that I'll be misled or taken advantage of by the stereotypical car salesman. Mr. Duckers was extremely professional and patient with me. He did not push me towards a particular car, but listened to my needs and answered my questions. He didn't try to "sell" me on the car, he let the car do the talking. He was personable and genuine and I really felt I could trust him. I knew I was in good hands. Although I found a lower price at a different dealership, I wanted to complete my business with Mr. Duckers. He helped me negotiate a fair price without being condescending or wasting my time. I feel my time with Mr. Duckers was helpful and has restored my trust in the professionalism of car salespeople. More

Working with Kirk Duckers was a pleasure and the overall experience was positive. I will most likly come back for my next car purchase. Thank You. experience was positive. I will most likly come back for my next car purchase. Thank You. More

kirk was great. very accomodating. very professionali i kirk was great. very accomodating. very professionali i buy several cars a year and he was one of the best salesman i have had i would highly recomm kirk was great. very accomodating. very professionali i buy several cars a year and he was one of the best salesman i have had i would highly recommend him More

Kirk was honest, friendly, helpful, available and used no pressure in selling us a new RAV4. We were wanting to obtain a new car within a limited timeframe which we were able to accomplish. pressure in selling us a new RAV4. We were wanting to obtain a new car within a limited timeframe which we were able to accomplish. More

Kirk Duckers is a nice sales rep to work with. He is friendly and down to earth. We rode away in exactly the vehicle we wanted with the terms we wanted. friendly and down to earth. We rode away in exactly the vehicle we wanted with the terms we wanted. More