Hendrick Toyota Merriam

Bryan Drescher did a fantastic Jon if showing the car, and working the deal with the back office. I recommend Bryan. and working the deal with the back office. I recommend Bryan. More

Review directed to finace manager and team. Came in with a loan and specifically asked finance not to apply for a loan or do any hard inquaries. The finance individial checked FIVE TIMES. Th Came in with a loan and specifically asked finance not to apply for a loan or do any hard inquaries. The finance individial checked FIVE TIMES. The finacne process was unnecessarily lenghtly with so much time spent trying to upsell add-on services and warrenties. It was an exasperatingly slow process. More

Everything was very good but 1 thing spoiled it. I got a test drive on RAF4 hybrid. And I liked the car. So, I agreed to purchase it. At the last minute I was told that the car I was test-driving wa I got a test drive on RAF4 hybrid. And I liked the car. So, I agreed to purchase it. At the last minute I was told that the car I was test-driving was already sold and they offered me another one. I was in hurry and agreed. Not only the replacement was more expansive. 300 miles later I started to hear noise from the gas again and even some slight vibration on the gas pedal when I was and am beginning to drive. I have purchased a 10-year extended warranty, so I am not really worry. Nevertheless, instead of a joy car I got some kind of limon. And just as of today. for some reason after driving 200 yards the diver side door refused to get opened, no matter what I did. I had to get out via the passenger side door. I came to the dealership and after 5 -10 min in the warm environment, the door was opening again. I know I was not supposed to rush through the purchasing but there was challenging personal situation - that why I did that. More

Jimmy did a great job helping us find a truck. Go see him and he will take care of you. Go see him and he will take care of you. More

Thanks again for helping with my prius, Ryan in service always does a bang up job. Will return as always always does a bang up job. Will return as always More

They helped my Brother find the perfect car! When you are ready for a new vehicle, go see Jimmy! When you are ready for a new vehicle, go see Jimmy! More

We needed a car for our teenager and we found the perfect one! The whole staff was attentive to what we needed and went the extra mile to help us. Jimmy was the absolute best to work with! one! The whole staff was attentive to what we needed and went the extra mile to help us. Jimmy was the absolute best to work with! More

Do not, repeat, do not buy from this dealership. If you do not personallly orchestrate your experience, you will spend 3-4 hours on paperwork...and then they get it wrong. The title comes (finally If you do not personallly orchestrate your experience, you will spend 3-4 hours on paperwork...and then they get it wrong. The title comes (finally) and is incorrect. When calling to get it straightened out, no one is EVER available and after leaving a message, they NEVER call back. Her is how to do it.... Once a price is agreed upon, leave the dealership to return only when all the paperwork is ready to sign. Make it clear that if you are asked about any add on, you will get up and leave and not return. They will probably still get it wrong and there will be littel to do about getting it right with anyone other than the general manager. Do not waste time with anyone else. More

Ryan Smart was great and Marco Rodriguez helped us with our 4th car with Hendrick's! 10/10 our 4th car with Hendrick's! 10/10 More