Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Toyota Merriam
Merriam, KS
1,214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,214 reviews
November 15, 2025
We have worked with this dealership- including purchasing this vehicle - for service, parts and new vehicles for almost 20 years. They have always been helpful, competent and very friendly regardless of the this vehicle - for service, parts and new vehicles for almost 20 years. They have always been helpful, competent and very friendly regardless of the circumstances. We do not go elsewhere. More
by jhegvik
Employees Worked With
Kim Nigh, Amanda Gorman, Mercedes Patterson
November 15, 2025
Unfortunately, I have not kept up with going to Hendrick's as I have visited services nearer my home for typical oil changes. I came here primarily to have my brakes inspected. I trust you guys. Hendrick's as I have visited services nearer my home for typical oil changes. I came here primarily to have my brakes inspected. I trust you guys. Thanks, enjoyed the video during the service! More
by jimkrause49
Employees Worked With
Christian
November 13, 2025
Excellent service with video inspection updates, timing and processing of all service work. Also providing dealership updates and service promotions and processing of all service work. Also providing dealership updates and service promotions More
by scottr1960
Employees Worked With
Brock and Stephen most often
November 09, 2025
I paid $2700 for full service platinum service agreement. I’ve had the car three months. It has less than 30,000 miles on it and they said that the tires need to be realigned. They want to charge me $150 for I’ve had the car three months. It has less than 30,000 miles on it and they said that the tires need to be realigned. They want to charge me $150 for that More
by KathleenaMaxwell
Employees Worked With
Nick Unselt
November 04, 2025
Brian Diaz was a pleasure to work with! Nick I think was the finance guy and was also awesome. The sales manager that came over after I asked for my key back 4-5 times was extremely short Nick I think was the finance guy and was also awesome. The sales manager that came over after I asked for my key back 4-5 times was extremely short with me and not personable. I asked for a number for my trade or my key back. He held my key hostage and wouldn’t let me leave which was irritating. He got very terse after I said his offer was not acceptable and scribbled my number in the page and said fine let’s just make it happen! I said ok and thank you sir! Aside from his crappy attitude all was well! Thank you for the new ride! More
by Dave
Employees Worked With
Brian Diaz, Ben Blake, Nick Unselt
November 04, 2025
Service seems to be efficient and knowledgeable. The sales team is always willing to discuss new cars while I wait for scheduled service, without pressuring me. The sales team is always willing to discuss new cars while I wait for scheduled service, without pressuring me. More
by tomtomasi
Employees Worked With
D'vontae Brown, Alijah Nomann
October 31, 2025
The most honest car dealer I have ever been to. The team I worked with made every step of buying the car smooth. They sold me a car of my dreams. Thank you The team I worked with made every step of buying the car smooth. They sold me a car of my dreams. Thank you More
by Kathryn_Ziegler
Employees Worked With
Isaac Copes, Jacob Sanchez, Nick Unselt
