Hendrick Toyota Apex

Toyota Dealer in Apex, NC Staff is courteous, service is excellent. facilities are clean. Waiting area is reasonable comfortable. When I bought the car two years ago, the sal Staff is courteous, service is excellent. facilities are clean. Waiting area is reasonable comfortable. When I bought the car two years ago, the salesman was excellent. He demonstrated the features of the car completely and clearly. Unfortunately, he is no longer with the dealer. More

Service I have been to this dealership several times for different services. Staff knowledgeable, helpful and polite. Service given in a timely manner. Even t I have been to this dealership several times for different services. Staff knowledgeable, helpful and polite. Service given in a timely manner. Even the shuttle driver was excellent. More

Best Toyota dealership in the area Bought a car here last year. Salesperson was friendly and helpful, but not pushy. Agreed to a good price without much haggling. Routine service on the Bought a car here last year. Salesperson was friendly and helpful, but not pushy. Agreed to a good price without much haggling. Routine service on the car has been excellent. Staff is very friendly. More

Awesome service! Our service advisor, Al Gilmer is wonderful! He makes it easy for us to want to bring our car to the dealership work work instead of anywhere else. Our service advisor, Al Gilmer is wonderful! He makes it easy for us to want to bring our car to the dealership work work instead of anywhere else. He has gone to bat for us many times in getting warranty work covered on our cars and generally taking care of us! More

Excellent and prompt service Courteous, prompt service, excellent work. I have always been treated fairly and by knowledgeable people. Their prices are fair and they are helpful Courteous, prompt service, excellent work. I have always been treated fairly and by knowledgeable people. Their prices are fair and they are helpful in recommending needed service or repair. More

Great service with a smile! First impressions are extremely important. The building is spotless! I was greeted by Martin and quickly completed paperwork for a 20,000 mile check u First impressions are extremely important. The building is spotless! I was greeted by Martin and quickly completed paperwork for a 20,000 mile check up on my Prius V. The service and car wash were completed within the time I was given. The waiting room was quiet and comfortable, water and snacks were available. All of the staff were extremely welcoming. Great service! More

service and parts Danielle and Nick were great. Matt and Martin in parts were extremely helpful. In and out in less than one hour with complete satisfaction.. I only wi Danielle and Nick were great. Matt and Martin in parts were extremely helpful. In and out in less than one hour with complete satisfaction.. I only wish sales were that great. More

I came in for a Prius 65,000 mile check-up Service was prompt and thorough, and the person who assisted me was extremely courteous. I appreciated the report that I received on my phone, while I Service was prompt and thorough, and the person who assisted me was extremely courteous. I appreciated the report that I received on my phone, while I was still in the waiting room. More

Difficult dealer to deal with Bought a camry 2015, the experience was very bad. Pushy and unprofessional sales managers. Artists in playing dealers games. They called back to be Bought a camry 2015, the experience was very bad. Pushy and unprofessional sales managers. Artists in playing dealers games. They called back to be surprised that they continued playing dealers games. More

Continuing Excellent Service This is my second review of Hendrick Toyota of Apex. My wife and I have worked with the fine staff of this organization for the last 2.5 years, and a This is my second review of Hendrick Toyota of Apex. My wife and I have worked with the fine staff of this organization for the last 2.5 years, and a year or so ago we decided to have all our vehicles serviced by this company. We purchased a new Prius from the company in March of 2013. My wife and I have both owned countless number of cars over the last 50, or so, years that we purchased and serviced throughout the U.S. This is the first organization of any kind we have wanted to endorse. As perviously stated, and again repeated, the quality of service, honesty, and overall value obtained by us has been exceptional. The service group led by Service Manager Brian Flick has been warm and tremendously supportive in all of our encounters. They have provided quality service, but what is as significant is that they don't try to find and sell services that are not needed. They have worked with us diligently to provide discounts, alternatives, etc., that helps to keep the cost down. They are quite unlike any other dealership over the last 50 years. Recently an accident in the garage created a small ding in our new Prius. Dan Johnson, xxx't Service Manager, not only recommended a low cost person they use for such mishaps. The repair was done at the dealership and when it was time to pay a discount was offered by the vendor for a cash/check payment. Of course I had neither and home was about 40 minutes away. Dan coordinated with the vendor to have Toyota pay the dicounted amount so I could pay with a credit card. All of this was done without the dealership making anything on the transaction. Oh, the also offered a ride to the bank if I preferred. An amazing group of people, and no I do not receive compensation from the Company nor am a principal in the company. We have grown to know a great number of the service and sales staff, and they us. As I previously mentioned, Dan, Nat, Nick and many of the others have been wonderful and we do appreciate the service they provide. More