
Hendrick Toyota Apex
Apex, NC
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3,235 Reviews of Hendrick Toyota Apex
Rav 4 oil change The service is always excellent here. We live in Raleigh but travel here for all service needs. Everyone is committed to providing awesome customer se The service is always excellent here. We live in Raleigh but travel here for all service needs. Everyone is committed to providing awesome customer service. We appreciate it. More
Fantastic Service on our Venza Scottie is wonderful.Very thorough,knowledgeable,professional and most of all friendly. Does what he says he's gonna do.Love Hendrick Toyota of Apex s Scottie is wonderful.Very thorough,knowledgeable,professional and most of all friendly. Does what he says he's gonna do.Love Hendrick Toyota of Apex service dept!! The best in the Triangle! Chris Lane More
Great service! This was my second visit to Toyota of Apex. The service team is very knowledgeable, helpful, and most of all not pushy. In general, I am very pleased. This was my second visit to Toyota of Apex. The service team is very knowledgeable, helpful, and most of all not pushy. In general, I am very pleased. More
Great Service, Friendly Staff, would highly recommend! Service is usually fairly quick & the staff is very friendly. Nice waiting area...complimentary refreshments are appreciated, popcorn kept my 2 young Service is usually fairly quick & the staff is very friendly. Nice waiting area...complimentary refreshments are appreciated, popcorn kept my 2 young boys occupied for a bit. Steven in the Service Dept was great and got us out of there as quickly as possible, THANK YOU!! More
Service for Toyota We were pleased with our service. Scottie signed us in and he was very professional and friendly. They got through a lot sooner than expected. I was We were pleased with our service. Scottie signed us in and he was very professional and friendly. They got through a lot sooner than expected. I was very pleased with this experience. More
Fabulous Was in and out quicker than I should have been. Refreshments and cleanliness of waiting room made it seem like I was in there for even less time. Peop Was in and out quicker than I should have been. Refreshments and cleanliness of waiting room made it seem like I was in there for even less time. People were as friendly as they could be. This place comes highly recommended by me. More
First Service of New Car I had an 8:30 appointment for the first service of my new car. The service advisor took my car and told me I should be out in about one hour. I went I had an 8:30 appointment for the first service of my new car. The service advisor took my car and told me I should be out in about one hour. I went into the waiting room, had some coffee, read the newspaper and watched some television. Before I knew it, the service advisor came to get me. He told me everything checked out and walked me to where my car was parked. I was very satisfied with the service. More
Stay away, or bring a loan calculator, financial expert or l They were so friendly. Unfortunately we got a salesperson who was new. promised us oil changes that wound up on his financing contract. They need to t They were so friendly. Unfortunately we got a salesperson who was new. promised us oil changes that wound up on his financing contract. They need to train salespeople a LOT better. The sales staff is great. The financing department needs a lot of work as far as openness and honesty goes. Their service department needs to do the right thing. They do not. There is a lot of paperwork to sign. By the tenth piece they started slapping down the big ones. NOT once did the guy say this is what you are paying for, check the totals. He just presented a monthly payment. he also never suggested he read the numbers. Just sign this way. IN A NUTSHELL. Stay away or bring a loan calculator program, someone who specializes in loans or a financial attorney with you. Also bring a tape recorder. Tape everything. If not, get tthe sales person to put in writing everything he says. My son was screwed. I am the one who prompted him there. Now he is stuck with 2100 in bills only owning the car for 24 hours. More
Service Sevice Dept. changed my oil, filter, and replaced tail light which I didn't even know was out. I thought the warning light for bulb replacement on m Sevice Dept. changed my oil, filter, and replaced tail light which I didn't even know was out. I thought the warning light for bulb replacement on my dashboard was for a bulb on my license plate light - not the tail light. I'm happy service people discivered two lights were out! More
Emissions Test for Registration renewal March 3, 2015. Service on my 2014 Toyota Avalon. Emissions test for registration renewal. In and Out---less than 30 minutes with Free Car Wash. March 3, 2015. Service on my 2014 Toyota Avalon. Emissions test for registration renewal. In and Out---less than 30 minutes with Free Car Wash. More