Hendrick Toyota Apex

Jonathan went out of his way to answer all of my questions and provided good easy to understand explanations. A good visit and I will be back. questions and provided good easy to understand explanations. A good visit and I will be back. More

Despite the dealership calling to report my service completed, I had to wait and an inordinate amount of time to pick up my car. There were nine employees within my view in the service department wear completed, I had to wait and an inordinate amount of time to pick up my car. There were nine employees within my view in the service department wearing red shirts with name tags and only three customers; yet, I waited more than 10 minutes before checking out and receiving my car. Even then, the replaced part (cabin filter) was not in the car as promised, causing further delay. I was disappointed with this encounter. I hope you are better next time. More

The friendliness, timeliness and totally professional manner of service provided was exceptional at this visit. Steven arranged for shuttle service and was polite and courteous in his manner. I trust t manner of service provided was exceptional at this visit. Steven arranged for shuttle service and was polite and courteous in his manner. I trust the workmanship and ethics of this dealership where there are also provisions made for customer comfort while waiting, as I have experienced prior to this service visit. More

Scheduled 15,000 Service Check. Professionally handled Scheduled 15,000 Service Check. Professionally handled in the time frame given. Also asked to have a mud flap reattached and this was completed Scheduled 15,000 Service Check. Professionally handled in the time frame given. Also asked to have a mud flap reattached and this was completed without any issues. Waiting facility was also top notch. More

Steven Graham assessed and solved a reoccurring problem which Service Managers from other Toyota Dealerships in Raleigh continuously ignored. Truly professional and exceptional work. Thanks! which Service Managers from other Toyota Dealerships in Raleigh continuously ignored. Truly professional and exceptional work. Thanks! More

It is always a pleasure to visit Hendrick Toyota. They do great work and keep you up to date of any problems they encounter along the way. The dealership is very clean, has a great waiting area, and has do great work and keep you up to date of any problems they encounter along the way. The dealership is very clean, has a great waiting area, and has great coffee. The complimentary car wash is also a nice perk! More

This was the 6 month checkup. It took less than an hour, everyone was very cordial, and the wait was spent watching 2012 NFL games. What more could I want. everyone was very cordial, and the wait was spent watching 2012 NFL games. What more could I want. More

A huge thank you to Steve Graham and everyone in the service department; I needed my 15,000 oil change and thought that while it was in, I'd have a tow hitch attached. My fiance called and spoke with S service department; I needed my 15,000 oil change and thought that while it was in, I'd have a tow hitch attached. My fiance called and spoke with Steve, who offered to take my car that evening and get me a rental. As always, when we arrived at Hendrick Toyota, we were greeted within 15 seconds of being outside of the car and were immediately helped. Steve was incredibly personable, efficient, and answered all of our questions. We were in and out, with a rental, in probably 30 minutes. Thank you for the best! More

All employees great customer service and friendly and help us achieve our goals. The dealership is really nice and clean. I will use this location for all our needs. help us achieve our goals. The dealership is really nice and clean. I will use this location for all our needs. More

Yes, I would recommend to all my friends and families to this dealership!!! Customer care representative was very helpful!! Environment is very nice!! I think I'm gonna buy next car from this dealership! this dealership!!! Customer care representative was very helpful!! Environment is very nice!! I think I'm gonna buy next car from this dealership! More