Hendrick Toyota Apex

recommend with caution....buyer beware Overall I have found Hendrick Toyota fairly acceptable and they have repaired some issues on my Camry not repaired by Fred Anderson Toyota even when I Overall I have found Hendrick Toyota fairly acceptable and they have repaired some issues on my Camry not repaired by Fred Anderson Toyota even when I informed the FA service folks of the problem. That being said I recently had the need to have a high beam headlight bulb replaced in my Camry. I went to Hendrick as opposed to Fred Anderson due to proximity to my work. The charge for bulb replacement was about $88. Hmmmm....I thought that was really expensive so I asked the women closing out my charges for that visit....Why so expensive? She explained to me that changing the light bulb labor intensive. Later I thought about this further and decided to look on YouTube. OMG, it takes no tools, no expertise and a total of one minute max per bulb. And I got the usual replacement bulb....nothing special. So go to the local car supply dealer get Sylvania Starlight Ultra high beam replacement bulbs and replace the standard issue high beams in one minute. No tools, no expertise, one YouTube view, and only $42 for the super great high beams and absolutely no intensive labor as I had been lead to believe by the Hendrick Toyota service person. So going forward....wound I purchase a Toyota from this company?.....will I return for further service? My response is "cautiously" at best. So my advice is don't trust but verify. More

Recall on Toyota Truck Took truck in for the recall. Everyone was so nice. Would recommend Hendrick to any one. We walked around and look at a few Toyota liked what we saw. Took truck in for the recall. Everyone was so nice. Would recommend Hendrick to any one. We walked around and look at a few Toyota liked what we saw. More

Excellent service with great people We just recently bought an older 4Runner that needed some service and the service person got us in before the holiday. The work was performed on time We just recently bought an older 4Runner that needed some service and the service person got us in before the holiday. The work was performed on time and at the price that was quoted. Very pleased with the people working at the service department. Very professional and courteous. More

tire sensors; ipod via usb vs. aux al gilmer was polite/courteous, capable, trustworthy, and customer-service centric. where he didnt know, he found out. porters were great. well-run, c al gilmer was polite/courteous, capable, trustworthy, and customer-service centric. where he didnt know, he found out. porters were great. well-run, clean operation. now understand tire sensors. never solved why ipod doesnt work with usb cable. did solve that ipod could connect with aux cable, and hypothesized hum/hiss sound related to my ipod not other i-device. More

Wonderful service by Hendrick I rate Hendrick the top. Their professional handling of customers and the service they provide are immensely appreciated. They are exceeding the e I rate Hendrick the top. Their professional handling of customers and the service they provide are immensely appreciated. They are exceeding the expectations every time I make a visit and pleasantly surprised. More

Great Friendly Service Everyone was friendly, I arrived 20 min early for my appointment and they were able to start my service appointment. I waited and was done within an Everyone was friendly, I arrived 20 min early for my appointment and they were able to start my service appointment. I waited and was done within an hour. More

"Very professional from start to finish!" From my first phone call to Branden Shatto in the service dept to the completion of my Corolla recall repair, everything was very top notch. I was ver From my first phone call to Branden Shatto in the service dept to the completion of my Corolla recall repair, everything was very top notch. I was very impressed with the follow through and sincerity of his several emails dealing with my concerns. My entire experience was absolutley a 5 star experience! Thank you, Branden. More

Great Service Great service. Fast, reliable, kind and friendly. My initial waiting time was 3 hours but finished in 1 hour. Paula helped me a lot to have a great ex Great service. Fast, reliable, kind and friendly. My initial waiting time was 3 hours but finished in 1 hour. Paula helped me a lot to have a great experience in Hendrick Toyota Scion Apex. More

Top notch service! Great service! I wish I'd bought my car from Hendrick Toyota of Apex! I will definitely go there for the next car! My service representative was espec Great service! I wish I'd bought my car from Hendrick Toyota of Apex! I will definitely go there for the next car! My service representative was especially helpful. More

Long term owner--2007 Camry SE When I moved to Cary, NC in 2009, I started using Hendrick Toyota to keep my 2007 Camry SE serviced every 5000 miles. They are the best auto service When I moved to Cary, NC in 2009, I started using Hendrick Toyota to keep my 2007 Camry SE serviced every 5000 miles. They are the best auto service group I have ever dealt with. I'm 67 years young and hold my cars for long periods of time. We have a deal--they'll make sure mine hits 250,000. It's 145,000 miles now. I'm looking forward to more years of great service and confidence in their ability to take care of me by taking care of my car. More