
Hendrick Toyota Apex
Apex, NC
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3,332 Reviews of Hendrick Toyota Apex
Slow service lane check-in, fast mechanical service. Arrived at 11:10 for an 11:20 appointment but waited in jammed service lanes for 25 minutes before car was removed for service. However, actual servi Arrived at 11:10 for an 11:20 appointment but waited in jammed service lanes for 25 minutes before car was removed for service. However, actual service time was fast. More
Great Service Great customer service as always. Everyone is friendly and keeps me informed on what service is needed on my vehicle. I don't go anywhere else for ser Great customer service as always. Everyone is friendly and keeps me informed on what service is needed on my vehicle. I don't go anywhere else for service. I trust this service dept. to do things right. More
Maintenance As always this service center proves to exceed my expectations. They are always effiecient, this is the only center I will have my car serviced at. As always this service center proves to exceed my expectations. They are always effiecient, this is the only center I will have my car serviced at. More
Maintenance for 2002 Truck Had 150K maintenance done on my 02 Tacoma and was completely satisfied with dealership's performance. They even sent a shuttle so I could get back to Had 150K maintenance done on my 02 Tacoma and was completely satisfied with dealership's performance. They even sent a shuttle so I could get back to pick my truck up at the dealership when the job was done, Highly recommend Hendrick Toyota Apex. More
Good as usual Bought my 2011 Sienna there and Hendrick Toyota is the only place it has been serviced since I purchased it. Good service,. friendly people, no compl Bought my 2011 Sienna there and Hendrick Toyota is the only place it has been serviced since I purchased it. Good service,. friendly people, no complaints More
Wow...! I've always received excellent service here, but the personal attention and service I received yesterday was the absolute best I've EVER had, anywhere I've always received excellent service here, but the personal attention and service I received yesterday was the absolute best I've EVER had, anywhere..! More
Excellent Service I visited Hendrick of Apex on Wednesday 6/21/17 for 20,000 mile service. I had scheduled an appointment for 2:15 but arrived there at 1:00. I was gr I visited Hendrick of Apex on Wednesday 6/21/17 for 20,000 mile service. I had scheduled an appointment for 2:15 but arrived there at 1:00. I was greeted by Matthew Chandler. He was professional. The work was completed within an hour. When I arrived to pick up my vehicle it was parked out in front waiting and ready to go. This was the best and fastest service I have received anywhere. Thank you for a great experience and excellent service. More
Good experince Very helpful people and made things very simple. I'd recommend for all. They did everything for me. They showed me all features of the car and the ser Very helpful people and made things very simple. I'd recommend for all. They did everything for me. They showed me all features of the car and the services. More
Great Service My service representative, Danielle, does a great job of making sure I get what I need. Everyone at the dealership bends over backwards to be helpful. My service representative, Danielle, does a great job of making sure I get what I need. Everyone at the dealership bends over backwards to be helpful. At my recent service, I didn't realize that the digital speed display had been changed until I started driving. I came back and within minutes, a technician explained to me how to change the display to show the speed and then what else I could do with this feature. Also, everyone is super polite even when what I have done may not be the most convenient for them. Yesterday, I had no wait time beyond the time it took for a routine maintenance check and State inspection (less than an hour). More
Service I have bought two Camry's at this dealership and always been impressed. The service department is great and never pressures customer's for service tha I have bought two Camry's at this dealership and always been impressed. The service department is great and never pressures customer's for service that is not needed. More