Hendrick Toyota Apex

Pleasant Christmas time visit Brought my one year old Rav4 for a check up at Toyota Hendrick of Cary and it was the usual great service plus extra perks like the freshly popped pop Brought my one year old Rav4 for a check up at Toyota Hendrick of Cary and it was the usual great service plus extra perks like the freshly popped popcorn all bagged up and muffins and coffee. They had the most beautiful tree up in the front lobby and I got my husband to take a picture of me in front of it to show all my friends how great "my" tree looked this year! The exit sign in the background gave me away but it was fun. More

Excellent Service from Hendrick Toyota of Apex Once Again We have been taking our Toyota Corolla to Hendrick for service for the last four years and have never been disappointed in the level of care that we h We have been taking our Toyota Corolla to Hendrick for service for the last four years and have never been disappointed in the level of care that we have received. The last couple of visits we have dealt with Steven Graham, Assistant Service Manager, and he has provided outstanding, capable, and friendly service in every respect. Prices for service are reasonable and competitive and we have never felt that the service department has tried to sell us work that is not needed. During the last visit a minor problem of which we were not aware was found and corrected promptly after informing us, even though the original work for which we had come was already completed. Without doubt we will continue to take our vehicle to Hendrick for all of its service needs. More

Great service Went in for my 15,000 mile service. Al, the Hendrick service rep, was great. The service was quick and efficient. I appreciate getting the compliment Went in for my 15,000 mile service. Al, the Hendrick service rep, was great. The service was quick and efficient. I appreciate getting the complimentary car wash. The service area is clean and open which makes it a good place to bring my car. More

Responsive Service Got me in and out quickly. Check engine light came on and they scheduled an appointment quickly to put it on the computer to troubleshoot. While there Got me in and out quickly. Check engine light came on and they scheduled an appointment quickly to put it on the computer to troubleshoot. While there, checked all fluids and battery and discovered battery was close to dead. Replaced, in and out in 45 minutes or less, including complimentary carwash!. More

Service As usual I received excellent service when I had my 40,000 mike checkup. Love the complimentary car wash. Always a pleasure. Excellent service from As usual I received excellent service when I had my 40,000 mike checkup. Love the complimentary car wash. Always a pleasure. Excellent service from Al! More

Excellent Service in every way. I would recommend this dealership to my family and friends. Always excellent customer care and service. This visit was for a state inspection. The a I would recommend this dealership to my family and friends. Always excellent customer care and service. This visit was for a state inspection. The advisers always take time to explain what is needed and why. More

Best place to take your Toyota I have had incredibly wonderful experience with this dealership. The service staff is very accommodating and helpful. Twice I had to call and take my I have had incredibly wonderful experience with this dealership. The service staff is very accommodating and helpful. Twice I had to call and take my car in a frantic emergency on practically no notice and they treated me incredibly well, took care of my needs immediately, arranged appropriate transportation for me. The service staff is incredibly helpful, will get you in and out quickly and they have a great waiting area with internet connection, a live television, kids play area and even free popcorn. I have never thought twice about going anywhere else since my experience here has been so good. Mike in the staff is amazingly helpful and so nice to work with. So is Pete in Service. They will let you know what is needed and will help you all the way through in the process. I thank this dealership so much and commend them for their handling of matters. I hope they keep their courteous manner for always. More

A satified customer. My son purchased a 4Runner from Apex Toyota and said the people were great at the dealership. So my 2009 Tacoma was coming up for service to extended My son purchased a 4Runner from Apex Toyota and said the people were great at the dealership. So my 2009 Tacoma was coming up for service to extended it was time to check it out. I was impressed with how friendly the people were. They really wanted you to be a satisfied customer. I trust them with my Tacoma. More

Exceptional Customer Service Every time I've taken my 2012 Tacoma in for service their customer service has been exceptional, including their process for getting you checked in, p Every time I've taken my 2012 Tacoma in for service their customer service has been exceptional, including their process for getting you checked in, providing a great waiting area and providing fast and efficient shuttle service. I couldn't be happier with the service I get at this dealership.. More

No response to a simple request After purchasing a used vehicle, I found that there was no owner's manual. Multiple emails and phone calls to the salesman and sales manager elicited After purchasing a used vehicle, I found that there was no owner's manual. Multiple emails and phone calls to the salesman and sales manager elicited no response. This leads me to believe that customer service means very little once the car has been bought and paid for. More