Hendrick Toyota Apex

Routine service of Sienna Van Appointment easily scheduled online. They are usually a busy place so I had to wait a few minutes for a service director. Met by Brian upon arrival to Appointment easily scheduled online. They are usually a busy place so I had to wait a few minutes for a service director. Met by Brian upon arrival to go over requested/scheduled service. I had asked for an additional service when I scheduled my appointment. He reviewed that with me, including add’l cost. He checked in with me to tell me the service was complete but to ask if they could go ahead and do the inspection since it is coming up so as to save me a return trip. At checkout he explained each procedure & cost. Very helpful & friendly - what keeps me going back to the dealership long after my warranty expired! More

Usual Great Service at Hendrick Toyota Hendrick Toyota installed roof bars on my 2018 Highlander. The process from setting up the appointment through the installation was completed very eff Hendrick Toyota installed roof bars on my 2018 Highlander. The process from setting up the appointment through the installation was completed very efficiently without any problems. The staff was friendly and professional throughout the process. The process would have been completed without any problems if I had not fallen asleep while waiting in their quiet area. A telephone call alerting me that my vehicle was ready was quite an awakening because my smartphone was set to ring in my hearing aids. The volume was set oh high. Other customers were quite amused when I jumped up with a loud gasp. More

Toyota Brought my Tacoma in to have service completed on my brakes and tires. It was a Very busy Saturday morning, I arrived at 8am and was out by 10am. Ran Brought my Tacoma in to have service completed on my brakes and tires. It was a Very busy Saturday morning, I arrived at 8am and was out by 10am. Ran my truck through the car wash and my antenna was broken off. No big deal to me, Amber assisted me with this issue and installed a new antenna. Hendrix Toyota of Apex is by far the best dealership I have been to. I would recommend them for all your car or truck needs!! More

Car Service Service staff was helpful and friendly. They explained each aspect of the service along with alternates patiently. The detailed report provided was ex Service staff was helpful and friendly. They explained each aspect of the service along with alternates patiently. The detailed report provided was extremely simple to comprehend. More

One visit, two vehicles Keval Bhuva was the salesman who helped us with our purchases. We had two vehicle to trade, one of which we were upside down in and they took both and Keval Bhuva was the salesman who helped us with our purchases. We had two vehicle to trade, one of which we were upside down in and they took both and eliminated most of our negative equity. We bought a 2018 Toyota Corolla IM and a 2014 VW Jetta GLI and we literally could not be happier. I can not recommend Hendrick enough. More

Hendricks Toyota Apex Great Dealership to work with. This is our 2nd 2018 we have bought from them. Thank you Sean Dutcher for another great and easy purchase. We could not Great Dealership to work with. This is our 2nd 2018 we have bought from them. Thank you Sean Dutcher for another great and easy purchase. We could not be happier with the deals we received. Sticker Price (what is that?), MSRP (what is that?). All we know is price as driven off the lot, which was not related to sticker or MSRP. More

Great experience with the recalls on my vehicle The recall service experience was great. Was offered a complimentary rental vehicle for the duration of the repair. The repair was done very quickly. The recall service experience was great. Was offered a complimentary rental vehicle for the duration of the repair. The repair was done very quickly. Overall was a great experience here. More

service is good, technicians ? I just got my first online appointment service. It's easy to go and online appointments have the priority to get service first! I really appreciate C I just got my first online appointment service. It's easy to go and online appointments have the priority to get service first! I really appreciate Caitlin Lourie, she's the assistant service manager. She is patient and thinking on the customer's side! My car has a problem of refueling, coz it happened to stop if refueling my gas for only half Gallon a time! On Tuesday I drove my car to Hendrick. Caitlin suggested me to try another gas station to make sure it happened not because of the station problem to save my money. She's so nice. I thought that moment. After I tried again failed to refuel, I back to Caitlin. I know what happened afterward is out of her control. Coz the technicians took over the car. And they couldn't diagnose the same day until next afternoon. They suggested me to change a fill neck of the fuel system and I accepted. But the next day, I was told the new neck thing was broken!!!!!!!!!! And they have to reorder one. So I waited and waited, after the weenkend, On Monday late afternoon I was told they failed to change the neck thing. And they suggested to change the whole refuel system ask for 2560 dollars!!!!!!!! ......At last I paid 152 dollars for the useless diagnose and got my car the same problem back!!!!!!!!!!(Caitlin was not there that day) I don't like the advisor leader, she looked like I owed her money!! Rude! Inpatient! All in all, it was not a satisfied ending but I do appreciate what Caitlin do for me. More

Always a positive experience! Quick, quality and friendly service! My car was serviced in half the predicted time and even run through the car wash! I’ll continue to use Hendrick T Quick, quality and friendly service! My car was serviced in half the predicted time and even run through the car wash! I’ll continue to use Hendrick Toyota Scion of Apex for all of my vehicles needs. More

Excellent staff and service at service dept Toyota of Apex My car was towed to Toyota of Apex on Saturday Jun 23. The diagnosis and quote were communicated to me by phone. Very fast service and reasonable pric My car was towed to Toyota of Apex on Saturday Jun 23. The diagnosis and quote were communicated to me by phone. Very fast service and reasonable price for the battery. A coupon was applied for me without me asking. I guess it was because I used their service alot and I bought two new Camry sedans 2012-2015 from them. Really enjoyed my time at the dealership for every one of my service trips there. They have wonderful amenity area with free stuff to drink and eat. They always give me a complimentary car wash, sometimes not even being asked. More