Hendrick Toyota Apex

Amber B at this place is awesome to work with. There service on my Toyota 2010 Prius for safety recall was good and Service Lane Manager Amber B was very friendly and professional. High Five! There service on my Toyota 2010 Prius for safety recall was good and Service Lane Manager Amber B was very friendly and professional. High Five! More

I had a wonderful experience. Everyone was very helpful. The staff was very helpful and courteous. They did a good job in servicing the car and gave great feedback on how the car is performing and things I The staff was very helpful and courteous. They did a good job in servicing the car and gave great feedback on how the car is performing and things I might need to change in the future. More

oil change , state inspection and front and rear brakes The customer representative did not pressure me on the brakes, but both front and back were worn to 3mm. I was not surprised as I had 130,000 miles on The customer representative did not pressure me on the brakes, but both front and back were worn to 3mm. I was not surprised as I had 130,000 miles on the original brakes. The service was going to take a while and was given a loaner car. That is customer service at its best. More

excellent & knowledgeable service staff Te surroundings are quite comfortable ,and a separate waiting room for those who need quiet reading time. The service rep kept me informed of service Te surroundings are quite comfortable ,and a separate waiting room for those who need quiet reading time. The service rep kept me informed of service issues ,as well as my vehicle's servicing progress.. Brian Dean, was very attentive from the moment I arrived until I left. He was very concerned that I had a long wait time .. Gene Rogers More

Great customer service They helped me get my 10000 mile checkup and state inspection and got me in and out in a very timely manner. Rick was very professional at explaining They helped me get my 10000 mile checkup and state inspection and got me in and out in a very timely manner. Rick was very professional at explaining things and making sure I was not waiting around. More

Great service My truck needed it's yearly state inspection, so I mad an appointment and got in right away. The dealership was very busy but the did their best to g My truck needed it's yearly state inspection, so I mad an appointment and got in right away. The dealership was very busy but the did their best to get the inspection done in a timely manner and I appreciate their effort. More

Excellent Rick Sanchez was my advisor and he explained recommended maintenance to me in very detail. He was cordial and friendly. Very satisfied with overall se Rick Sanchez was my advisor and he explained recommended maintenance to me in very detail. He was cordial and friendly. Very satisfied with overall service. More

Pre-owned truck purchase I recently purchased a 2010 truck from this dealer via the internet. They were 2 1/2 hours away from my location. The salesperson was good to work wi I recently purchased a 2010 truck from this dealer via the internet. They were 2 1/2 hours away from my location. The salesperson was good to work with. The process of out of town negotiating with this dealer was NOT great. In order to hold the truck, in order for me to look at, they demanded a $1000 deposit with the subtle implication that if the vehicle was "mechanically" as they advertised, the deposit was non-refundable. Through further probing questions to the salesperson I learned that cosmetics would not initiate a refund even though it is impossible to see a vehicles true condition in photos. It was clear that a 18k pre-owned truck deal was a bit of a nuisance to this dealer. I would not conduct business there again. More

40k Service The service is always very good here at Hendrick Toyota. They have a nice area to wait for your car and complimentary drinks and snacks are included. The service is always very good here at Hendrick Toyota. They have a nice area to wait for your car and complimentary drinks and snacks are included. More

Good service Mr Rick Sanchez was very friendly and efficient working.he was also very patient to recommend the father needs of my car. I felt very comfortable for Mr Rick Sanchez was very friendly and efficient working.he was also very patient to recommend the father needs of my car. I felt very comfortable for his service. More