Hendrick Toyota Apex

Dealing with Hendrick Toyota of Apex was a pleasure Our service manager, Dan Johnson, was great. He was friendly, listened to our concerns and saw that they were all addressed. Dan called before any w Our service manager, Dan Johnson, was great. He was friendly, listened to our concerns and saw that they were all addressed. Dan called before any work was done to make sure we were OK with the price and he called several hours before I expected to say that the work was done. When we picked the car up it had been washed and was running like new! More

Oil smell As a customer from out of state, I was treated like I was a local customer. The service department personnel responded with concern and a can do attit As a customer from out of state, I was treated like I was a local customer. The service department personnel responded with concern and a can do attitude. I was asking them to followup on another Toyota dealers work and all went very well. More

Backing up your reputation My daughter wanted a new car but works a lot during the holidays. I live out of state so I called around to see what kind of deal I could get for her. My daughter wanted a new car but works a lot during the holidays. I live out of state so I called around to see what kind of deal I could get for her. I spoke to a delightful young woman named Delisa Fouchee and she gave me a price that was significantly less than any of the competitors... Way less. I asked her to confirm it in writing as an out the door price and she did, so I sent my daughter in after she got off work. As in life there are no free lunches, and it turns out that the price was indeed too good to be true... Even though it was confirmed and re-confirmed in print before she went in. As a father I would go to the end's of the earth for my daughter, so you can imagine that things did get a little 'heated' when they tried to back out of the deal. It took a few hours, but they chose to stand behind their reputation. We agreed on a slightly higher price and they ultimately sold my daughter the car. While I did not anticipate things working out the way they did, my daughter is pleased so I am I. I'm on my fifth Lexus, so it's nice to know that when a Toyota dealer's reputation is questioned that integrity wins out. More

Quick, great service I've had my 5K, 10k and 15K service done here. Always friendly and they get me in and out, with a free car wash too. I'll continue to keep my vehicle I've had my 5K, 10k and 15K service done here. Always friendly and they get me in and out, with a free car wash too. I'll continue to keep my vehicle maintained here for a long time. More

5k Service I just relocated from Florida to Cary, NC and rolled my mileage over 5k in the process of traveling to NC. I set an appointment online and brought my I just relocated from Florida to Cary, NC and rolled my mileage over 5k in the process of traveling to NC. I set an appointment online and brought my car in for its 5k service. Dan Johnson the Assistant Service Manager took care of me and handled my visit with ease and great care! More

Excellent customer service This is my first visit to Hendrick Toyota and was totally impressed with the attention to all customers and courtesy. I will highly recommend this Toy This is my first visit to Hendrick Toyota and was totally impressed with the attention to all customers and courtesy. I will highly recommend this Toyota dealership. Srini More

Service & Oil Change This dealership is great! I took my 2013 Tundra for service and the total experience was A+! Amber, the service advisor was great! Keep up the good This dealership is great! I took my 2013 Tundra for service and the total experience was A+! Amber, the service advisor was great! Keep up the good work! More

How easy can it get Made appointment va a phone call. Arrived the day of the appointment and Tech Al Gilmore took care of me with exceptional customer service. I was in f Made appointment va a phone call. Arrived the day of the appointment and Tech Al Gilmore took care of me with exceptional customer service. I was in for a routine 30k service. I took less than an hour for the service to be completed. Love the accost wifi, the free coffee, and muffins that are available during my wait. Highly recommend this dealership for your car's service needs. More

Top of the line service for first time Toyota owner It makes me happy to drive from Raleigh to Apex to have my new Rav4 serviced! Just had my first 5k service and even at 5pm everyone (especially Alber It makes me happy to drive from Raleigh to Apex to have my new Rav4 serviced! Just had my first 5k service and even at 5pm everyone (especially Albert) is glad to help and incredibly friendly. Very happy i purchased from Hendrick and loving the Toyota brand!!! More

Pleasant Christmas time visit Brought my one year old Rav4 for a check up at Toyota Hendrick of Cary and it was the usual great service plus extra perks like the freshly popped pop Brought my one year old Rav4 for a check up at Toyota Hendrick of Cary and it was the usual great service plus extra perks like the freshly popped popcorn all bagged up and muffins and coffee. They had the most beautiful tree up in the front lobby and I got my husband to take a picture of me in front of it to show all my friends how great "my" tree looked this year! The exit sign in the background gave me away but it was fun. More