
Hendrick Toyota Apex
Apex, NC
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3,245 Reviews of Hendrick Toyota Apex
Excellent Dealership and Sales Department Worked with Anthony Cray, Sales Agent, and he was outstanding. He was very patient and provided a great deal on a new 2018 Camry SE. Anthony made th Worked with Anthony Cray, Sales Agent, and he was outstanding. He was very patient and provided a great deal on a new 2018 Camry SE. Anthony made the buying process easy and efficient. More
Great Deal, Professional Staff! Started the buying process on line. Went very smoothly. Received all the info I requested, promptly. Price quoted was very competitive, and we had to Started the buying process on line. Went very smoothly. Received all the info I requested, promptly. Price quoted was very competitive, and we had to wonder if we would actually be able to purchase the vehicle for that price. We Did! Salesman was very professional and knowlegable. No oversell of add ons During the paperwork. More
I thoroughly enjoyed my car buying experience at Hendrix Toy I went to look at a used car purchase but with the price and discounts offered on new vehicles, I was excited to be able to purchase a new car. The sa I went to look at a used car purchase but with the price and discounts offered on new vehicles, I was excited to be able to purchase a new car. The sales staff answered all my questions and we were able to negotiate a great price. More
Puppy mill for autos Very disorganized, and they have no respect for you as a customer. It took me 8 hrs start to finish to purchase a new Toyota there. Huge turnover of e Very disorganized, and they have no respect for you as a customer. It took me 8 hrs start to finish to purchase a new Toyota there. Huge turnover of employees. Don't expect to see the same people there if you return. The "add on" price sticker will have you spending thousands more than you expected if you don't refuse them. (the add on items are only worth 20% of the listed prices anyway) Service is slow and no one values your time or the money you have spent there. They will send you out the door of the service shop with the "you are all set now" statement even though they didn't fix the problems. There are many better dealerships out there and you will be much happier you did, trust me. I will never return to that dealer and because of them, I will never give Toyota my money again. Toyota needs to tighten up on dealerships like this. More
Great customer service I have been using Hendrick Toyota since buying my Sequioa six years ago and have always had great service. My service writer, Tony, goes over and abo I have been using Hendrick Toyota since buying my Sequioa six years ago and have always had great service. My service writer, Tony, goes over and above to ensure that I am taken care and the Service Mgr, Brian F., does the same, very hands on with any issue. More
Excellent Service I have never received anything but excellence when I have taken my car to this dealership for service. They are thorough and look out for you to make I have never received anything but excellence when I have taken my car to this dealership for service. They are thorough and look out for you to make sure you get the best price and the best service. More
30,000 mile maintenance Quick response time after we arrived, and met by Catlin Lourie. Could not have asked for a better person to greet us. So professional, courteous, frie Quick response time after we arrived, and met by Catlin Lourie. Could not have asked for a better person to greet us. So professional, courteous, friendly. Took care of us so well. Couldn't have asked for any better service all the way around. Thanks Catlin. More
General service was very helpful and competent. All service reps were neat, polite, eager to help, knew their jobs and provided the desired results. I am grateful that your service is available to m All service reps were neat, polite, eager to help, knew their jobs and provided the desired results. I am grateful that your service is available to me. More
Great service Went in for routine maintenance on new car (5k checkup). Brian was super friendly and the service was fast and efficient. Would definitely recommend t Went in for routine maintenance on new car (5k checkup). Brian was super friendly and the service was fast and efficient. Would definitely recommend to others. More
Service of 95 k Toyota Corolla Amber is an excellent advisor. I’ve been working with her for over 3 years. I will continue to ask for her when I return in 5 k miles. Amber is an excellent advisor. I’ve been working with her for over 3 years. I will continue to ask for her when I return in 5 k miles. More