Hendrick Toyota Apex

2015 Highlander Purchased Great sales experience. Knowledgeable and friendly. Took time to answer my many questions. And the first 5,000 miles service was a breeze. Done in les Great sales experience. Knowledgeable and friendly. Took time to answer my many questions. And the first 5,000 miles service was a breeze. Done in less than an hour and staff knowledgeable in answering more questions. Highly recommend. My second Toyota Highlander from Hendrick Toyota. More

60000 Mile Service This was my first visit outside of the 55000 mile service offered by Toyota. I had purchased the Oil Change package from Danielle the last time I was This was my first visit outside of the 55000 mile service offered by Toyota. I had purchased the Oil Change package from Danielle the last time I was there. Using this for the first time, my visit was great. Juan, my service rep, explained a little more about the package, what was usually performed in a 60000 mile service and offered up pricing for me to decide which to budget for on my next visit. I was very pleased overall with the service. Top notch as usual. More

Great Service on 30,000 maintenance I took my car in for 30,000 mile service when it was discovered my car was on recall for a problem with the power seats. The 30,000 mile service and I took my car in for 30,000 mile service when it was discovered my car was on recall for a problem with the power seats. The 30,000 mile service and recall would take 4 hours to complete and I had things to do and couldn't wait for the car. Assistant Service Manager Al Gilmer got me quickly on my way by providing me with a car at no cost to me. Al really helped me out and I greatly appreciate it. More

Great customer service Had a great experience at the Apex, nc dealership. Louise Chinn was amazinG with helping me in the service area. Love my 4runner. Great dealership. Had a great experience at the Apex, nc dealership. Louise Chinn was amazinG with helping me in the service area. Love my 4runner. Great dealership. More

Great comfortable service First time i am using Hendrick Toyota service , great friendly staff,very accomadative pickup and drop service. Very good service and entire experienc First time i am using Hendrick Toyota service , great friendly staff,very accomadative pickup and drop service. Very good service and entire experience is great!! More

scheduled regular service When it was time for my second regular service visit, I was called by the company to make an appointment. The appointment was scheduled for three day When it was time for my second regular service visit, I was called by the company to make an appointment. The appointment was scheduled for three days later. Juan from service in-take greeted me warmly and directed me to the waiting room. He stated that the car would be ready within an hour and 45 minutes later it was ready. It was a stress-free visit on a very hot day! More

Great Service I took my car in for a recall, inspection of a concerning noise, and an oil change. All items were handled quickly, and every person I worked with wa I took my car in for a recall, inspection of a concerning noise, and an oil change. All items were handled quickly, and every person I worked with was friendly. More

warranty Warranty service has been good. Last visit, however, we asked for the plastic door molding to be repaired. Warranty was about up and we wanted to be s Warranty service has been good. Last visit, however, we asked for the plastic door molding to be repaired. Warranty was about up and we wanted to be sure it was repaired under the warranty period. The service order said they found a missing clip, replaced it and reinstalled the clip and the molding. When we got into the car, the molding was off, as before. My husband put it back as he had done several times before so we made no headway in the repair. We had dropped the car off the night before but still had to wait 40 minutes for the above 'repair' and a tire rotation. They weren't able to complete the car wash either. Just disappointing that the repair was not properly taken care of. More

always We have 2 Toyotas (Highlander and Prius) of which both are treated with gold gloves ! Surprised by the staffs' welcoming, smiles, and care, we are fi We have 2 Toyotas (Highlander and Prius) of which both are treated with gold gloves ! Surprised by the staffs' welcoming, smiles, and care, we are finding (3 years now) that these "amenities" are always present re: any service we receive from Hendricks ! One great place to purchase a new vehicle - ! Pleasant, courteous, and helpful in all aspects ! Mike and Janice W. More

It was our 1st 5,000 miles service. I really want to Thank your team they where awesome. Spoke to someone about the driver seat mat being damaged. To my surprise they replace it will Bra I really want to Thank your team they where awesome. Spoke to someone about the driver seat mat being damaged. To my surprise they replace it will Brand new mats. You guys rock. More