
Hendrick Toyota Apex
Apex, NC
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3,236 Reviews of Hendrick Toyota Apex
Service Timings I had a 4:10 pm appointment for my first service. The service advisor told me that my car will be ready in 1.5 hours. It was ready as promised by 5: I had a 4:10 pm appointment for my first service. The service advisor told me that my car will be ready in 1.5 hours. It was ready as promised by 5:30 pm. This is what I prefer, to be told the exact timings up front. More
Fuel injector Service Execellent Fuel Injector Service, advisor Brain kept me informed whole time while I waited, I have been customer of Toyota of Apex Hendrix for over ye Execellent Fuel Injector Service, advisor Brain kept me informed whole time while I waited, I have been customer of Toyota of Apex Hendrix for over year , everybody both service and sales go extra mile to make sure my experience at their dealership is great. More
Great service We have always had great service. Our service adviser Brian Dean takes time to explain what needs to be done and why. I even take my non toyota vehic We have always had great service. Our service adviser Brian Dean takes time to explain what needs to be done and why. I even take my non toyota vehicles here. More
Recommend Number one,they the service right. And it’s comforting to know that. Secondly it’s always a friendly atmosphere. Third they make sure you are satisfie Number one,they the service right. And it’s comforting to know that. Secondly it’s always a friendly atmosphere. Third they make sure you are satisfied, as a customer. More
A new car Kyle was very knowledgeable and had all the answers to my questions. He was very friendly and easy to talk to, and very patience with me. Kyle was very knowledgeable and had all the answers to my questions. He was very friendly and easy to talk to, and very patience with me. More
Great Service & Great Service Assistant! My car was due for State Inspection and I wanted the recommended service plus tires rotated. I had received notice an additional service at 45,000 mi My car was due for State Inspection and I wanted the recommended service plus tires rotated. I had received notice an additional service at 45,000 miles was coming up. I called Brian Dean, told him about the service I needed, and made an appointment convenient for me. Done. Arrived and Brian met me, I handed over my keys and all was completed in an hour! Bought the car here, love it and the Service department is great; knowledgeable and friendly -- but Brian Dean is the one who makes it all happen for me! He always makes sure that every service I told him I thought it needed was completed; and, as happened, was not needed, it wasn't done. He really looks out for me and my car! In the past, he has told me if he thought something else should be completed; like time for new tires! Trust him! More
50k maintenance service. Took my car in for 50k service and clunking noise when go over the bump. My adviser service is Caitlin ( don't remember lastname) and technician is Br Took my car in for 50k service and clunking noise when go over the bump. My adviser service is Caitlin ( don't remember lastname) and technician is Brandon, they were both very helpful, integrity. I am very satisfied with finding. I am appreciated what they have done for me. More
Great Service Took my vehicle in for recommended service. Service advisors are great. Didn’t have any issues and service was completed in a little over an hour. Thi Took my vehicle in for recommended service. Service advisors are great. Didn’t have any issues and service was completed in a little over an hour. This was my second service at Hendricks since relocating to the area in June. More
scheduled maintenance Love this dealership....Service department is great...They always go above and beyond when I am there!!The people are friendly and helpful..I have rec Love this dealership....Service department is great...They always go above and beyond when I am there!!The people are friendly and helpful..I have recommended this dealership to several of my friends.. More
Hendrick Toyota is a great dealership to do business with The entire staff was very customer focused and were very helpful and professional throughout the whole experience! A pleasure to do business with! I l The entire staff was very customer focused and were very helpful and professional throughout the whole experience! A pleasure to do business with! I look forward to doing business with them again in the future! More