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Hendrick Toyota Apex

Apex, NC

5.0
3,236 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,236 Reviews of Hendrick Toyota Apex

December 20, 2018

Service Timings I had a 4:10 pm appointment for my first service. The service advisor told me that my car will be ready in 1.5 hours. It was ready as promised by 5: More

by ZNZ-TZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: John
Dec 20, 2018 -

Hendrick Toyota Apex responded

Znz-tz, we really appreciate your feedback!

December 20, 2018

Fuel injector Service Execellent Fuel Injector Service, advisor Brain kept me informed whole time while I waited, I have been customer of Toyota of Apex Hendrix for over ye More

by John 2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Dec 20, 2018 -

Hendrick Toyota Apex responded

John 2022, we really appreciate your feedback!

December 20, 2018

Great service We have always had great service. Our service adviser Brian Dean takes time to explain what needs to be done and why. I even take my non toyota vehic More

by andre9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Dec 21, 2018 -

Hendrick Toyota Apex responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2018

Recommend Number one,they the service right. And it’s comforting to know that. Secondly it’s always a friendly atmosphere. Third they make sure you are satisfie More

by Vagabond25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian needham And Anthony chilton And the number 882 technician.
Dec 21, 2018 -

Hendrick Toyota Apex responded

Hello Vagabond25, we appreciate you taking the time to leave us this feedback.

December 20, 2018

A new car Kyle was very knowledgeable and had all the answers to my questions. He was very friendly and easy to talk to, and very patience with me. More

by GMOMCECE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Edwards
Dec 21, 2018 -

Hendrick Toyota Apex responded

Gmomcece, we really appreciate your positive review!

December 18, 2018

Great Service & Great Service Assistant! My car was due for State Inspection and I wanted the recommended service plus tires rotated. I had received notice an additional service at 45,000 mi More

by Driver93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean, Service Lane Manager
Dec 20, 2018 -

Hendrick Toyota Apex responded

Driver93, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Apex!

December 14, 2018

50k maintenance service. Took my car in for 50k service and clunking noise when go over the bump. My adviser service is Caitlin ( don't remember lastname) and technician is Br More

by junevu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin and Brandon.
Dec 17, 2018 -

Hendrick Toyota Apex responded

Junevu, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2018

Great Service Took my vehicle in for recommended service. Service advisors are great. Didn’t have any issues and service was completed in a little over an hour. Thi More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Boeger & Bee Nguyen
Dec 17, 2018 -

Hendrick Toyota Apex responded

Larry, we're glad you had such a wonderful experience with us!

December 14, 2018

scheduled maintenance Love this dealership....Service department is great...They always go above and beyond when I am there!!The people are friendly and helpful..I have rec More

by ginger123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bee Nguyen
Dec 17, 2018 -

Hendrick Toyota Apex responded

Hello Ginger123, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2018

Hendrick Toyota is a great dealership to do business with The entire staff was very customer focused and were very helpful and professional throughout the whole experience! A pleasure to do business with! I l More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Siler, Rodney Stalls
Dec 14, 2018 -

Hendrick Toyota Apex responded

Js, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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