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Hendrick Subaru Southpoint

Durham, NC

4.7
258 Reviews

200 Kentington Dr

Durham, NC

27713

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258 Reviews of Hendrick Subaru Southpoint

June 29, 2020

We own/hav owned many superheroes, we have consistently taking them here for their service. The Hendrix Subaru service department is very good, but they’re shining star is in Jessica McCaffrey. .She is pe More

by marcwcarroll
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey. 5 stars
Jun 30, 2020 -

Hendrick Subaru Southpoint responded

Marcwcarroll, thanks for your praise and kind comments about Jessica and our team. We are always here to help if you need anything in the future. Have a wonderful day!

June 25, 2020

Absolutely! Perfect Visit to Hendrix at South Point! Very Professional, Loaner Readily Available and 100% Complete of Repairs! Completely Satisfied! My Wife Loves her SUBARU FORESTER! More

by rlockrock
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Jun 28, 2020 -

Hendrick Subaru Southpoint responded

Hi Rlockrock, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2020

We have used Hendrick for several issues with Subaru mice in ac system and today rear wheel bearing mechanic was spot on with a short ride More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey , Katelyn Spinner
Jun 28, 2020 -

Hendrick Subaru Southpoint responded

Hello Wayne, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 24, 2020

Frank made my visit a very good experience, all issues covered without any inconvenient. I will make sure i go to his desk in all my future visits. More

by Elizabeth
Recommend Dealer
Yes
Employees Worked With
Frank L.
June 23, 2020

Met all expectations. Dealership was clean. Everyone Met all expectations. Dealership was clean. Everyone was social distancing and wearing masks. Was greeted and thanked for coming in. Will be back More

by Belinda.keith
Recommend Dealer
Yes
Employees Worked With
Gary Soucy
June 23, 2020

Courteous and professional customer service. I was given important information in a timely manner. Also kept up to date during the day. Love the curtesy car wash . More

by Linchristn11
Recommend Dealer
Yes
Employees Worked With
Gary in service excellent ! And I appreciate his attention to detail in avoiding COVID risk!, Katelyn Spinner
February 13, 2020

Business can seem impersonal, and you can feel like an inconvenience with a problem. I was extremely grateful Jeff got us squeezed in for service. Both headlights were out on my Sub. He made time for u More

by beth.artner
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Feb 14, 2020 -

Hendrick Subaru Southpoint responded

Beth.artner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint! Thank you so much again for your feedback! We hope you have a great day!

January 21, 2020

I purchased my car from Vincent McLeod at Hendrick Subaru Southpoint. He provided excellent service. Was very patient & stayed over to make sure I got what I was looking for. He was more concerned with me fi More

by Itsokay2bu2003
Recommend Dealer
Yes
Employees Worked With
Vincent McLeod
Jan 22, 2020 -

Hendrick Subaru Southpoint responded

Itsokay2bu2003, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint! Thank you for your feedback, and if there is anything more we can do to serve you, please let us know!

January 15, 2020

Service New to the area and went to Hendrick Subaru for oil change and the so called inspection. I've always used South Towne Subaru in SLC, UT and they are More

by susan.self1
Recommend Dealer
No
Employees Worked With
Service Tech
Jan 16, 2020 -

Hendrick Subaru Southpoint responded

Susan.self1, thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our Service Manager, Ray Staylor, at 919-354-8311. Thank you and we look forward to speaking with you.

Jan 22, 2020 -

susan.self1 responded

What a waste of time.

December 08, 2019

We purchased our Subaru Crosstrek at Hendrick Subaru Southpoint un 2018. We have our car serviced there also. The location, facility, staff and service are excellent!!! More

by Pam arnone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey, , Katelyn Spinner
Dec 17, 2019 -

Hendrick Subaru Southpoint responded

Dear Pam arnone, thank you for your feedback! We are happy to hear that you are enjoying your vehicle and that you have been satisfied with your service experience. Please reach out if there is anything more we can do for you!

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