Hendrick Subaru Southpoint
Durham, NC
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258 Reviews of Hendrick Subaru Southpoint
Thorough and excellent customer service. Thanks to Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in o Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in our choices. Our car is in great shape! More
Everyone at Southpoint Subaru is so helpful and professional. They picked up my car did the service needed, called me to see if I needed anything else. professional. They picked up my car did the service needed, called me to see if I needed anything else. More
Great folks at the front service desk. Told me what they would be doing to my Forester and about how long it would take. Very courteous and friendly. would be doing to my Forester and about how long it would take. Very courteous and friendly. More
The service received was excellent ! The service department provided me with high level of customer service from checking in my car, arranging transportation home and back and even giving The service department provided me with high level of customer service from checking in my car, arranging transportation home and back and even giving me a car for a day while the services were performed on my car. I was constantly informed about the progress of service on my car and I was impressed with the professionalism of Corinna Green. More
I enjoyed and appreciated my service advisor, Frank Rees. He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due for service and will seek him out. More
Jessica has continually made my service visits wonderful. She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not g She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not go anywhere else for service. More
The service was great, the people are friendly and efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times whi efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times while I waited. More
The service department provided me with updates on the work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable waiting area environment. I’m happy with the service provided. More
Super happy with my service experience! Kayla was friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. More
Very Positive Dealer Service Experience This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous. More