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Hendrick Subaru Southpoint

Durham, NC

4.7
258 Reviews

200 Kentington Dr

Durham, NC

27713

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258 Reviews of Hendrick Subaru Southpoint

July 09, 2020

Thorough and excellent customer service. Thanks to Jessica for consistent communication and pictures of areas that needed attention. She talked us through important repairs and gave us confidence in o More

by Whitney
Recommend Dealer
Yes
Employees Worked With
Jessica Mcaffrey
Jul 10, 2020 -

Hendrick Subaru Southpoint responded

Whitney, we're happy to hear you had such a positive experience with Jessica and our team! We are always here and ready to help if anything comes up in the future. We hope you have a great day!

July 08, 2020

Everyone at Southpoint Subaru is so helpful and professional. They picked up my car did the service needed, called me to see if I needed anything else. More

by Aggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniella Blackwelder, Katelyn Spinner
Jul 10, 2020 -

Hendrick Subaru Southpoint responded

Aggie, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2020

Great folks at the front service desk. Told me what they would be doing to my Forester and about how long it would take. Very courteous and friendly. More

by grcreamer96
Recommend Dealer
Yes
Employees Worked With
Ralph
Jul 08, 2020 -

Hendrick Subaru Southpoint responded

Grcreamer96, we are so pleased you enjoyed working with our service team at Hendrick Subaru Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2020

The service received was excellent ! The service department provided me with high level of customer service from checking in my car, arranging transportation home and back and even giving More

by cristina_pop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina Green
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Cristina_pop, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

July 03, 2020

I enjoyed and appreciated my service advisor, Frank Rees. He carefully explained all steps, was cheerful, and made sure all my questions and concerns were addressed. I’ll return when my Forester is next due More

by Homeofficepd
Recommend Dealer
Yes
Employees Worked With
Frank Rees
Jul 05, 2020 -

Hendrick Subaru Southpoint responded

Homeofficepd, we are so happy to read such a great review about Frank and Hendrick Subaru Southpoint! We're looking forward to your next visit with us! Thank you so much again for your feedback! We hope you have a great day!

July 03, 2020

Jessica has continually made my service visits wonderful. She treats me like gold. She has deep knowledge of my car and it’s service needs. I trust any service recommendations she suggests. I would not g More

by Bjcohen66
Recommend Dealer
Yes
Employees Worked With
Jessica McCaffrey
Jul 05, 2020 -

Hendrick Subaru Southpoint responded

Bjcohen66, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2020

The service was great, the people are friendly and efficient. Kayla was very helpful and kept me updated about the status of my car. The waiting area is comfortable and was cleaned several times whi More

by Rita
Recommend Dealer
Yes
Employees Worked With
Kayla
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Rita, thank you for your kind words and this wonderful review! We're glad to hear Kayla and our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2020

The service department provided me with updates on the work being done, applied a coupon that was available and handled the recall work in under the estimated time. This is all in a friendly, comfortable More

by Melissa S
Recommend Dealer
Yes
Employees Worked With
Kayla mckibban
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Melissa S, we are so pleased you enjoyed your service visit with Hendrick Subaru Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 02, 2020

Super happy with my service experience! Kayla was friendly, professional, and very helpful. Everything was done quickly and easily - and they have all the safety COVID provisions in effect. More

by meganb
Recommend Dealer
Yes
Employees Worked With
Kayla McKibban
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Hi Meganb, thank you so much for your positive comments about Kayla and our service team at Hendrick Subaru Southpoint! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 01, 2020

Very Positive Dealer Service Experience This was one of, if not the most positive experiences I've had dealing with a dealer service department. Ms. McCaffrey was professional and courteous More

by Kram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Mccaffrey
Jul 03, 2020 -

Hendrick Subaru Southpoint responded

Kram, thank you so much for the positive review of our service department! We're glad to hear that Jessica McCaffrey delivered such a great experience. If there's anything further we can do for you, we are always happy to help!

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