Hendrick Subaru Southpoint

Great price AND excellent customer service! What a deal! Great price, extraordinary customer service, and best Subaru Outback model selection…all beginning via Internet. All communications w/H What a deal! Great price, extraordinary customer service, and best Subaru Outback model selection…all beginning via Internet. All communications w/Hendrick’s outstanding staff proved driving 1.5 hrs. was well worth the trip. Worked with Stacey Camp, Client Advisor, to achieve the best overall purchase, exceeding our expectations. During our purchase process we were introduced to a sales manager, business manager, and client care representative who all provided their assurance in seeing us as happy customers. Our purchase was conducted over 2 separate days and when we returned to pick up our Subaru Outback the weather was soggy, but the car was pristine. We met David Freiburghouse, Client Advisor, as we entered the dealership and he arranged for our car to be brought to the door and allowed us to inspect all aspects of the car and then even went on a drive w/us. Wonderful exchange as we finalized our deal and took the car home. We’ve been converted, dedicated Subaru owners since 2014 and we liked the first Outback so well that we’re now both driving a Subaru Outback, our 3rd purchase. Hendrick Subaru Southpoint made it so we ended up w/the best deal possible and a fabulous buying experience, too! More

SERVICE FOR FREE AFTER PURCHASE IN 30 DAYS I bought an used Toyota Camry here at the end of October. My advisor was very nice and friendly and introduced the service included in the first 90 da I bought an used Toyota Camry here at the end of October. My advisor was very nice and friendly and introduced the service included in the first 90 days. It proved that the warranty was effective. My brakes had some problems after buying. And I got inspected and brake pads changed for free in the shop. I had pleasant experience twice with this dealer, and both of my sales and service advisors were very helpful. More

I have always had good service from the service department. I get in and out quickly. The service department is helpful in letting me know what needs to be done. Ralph is helpful and always poli department. I get in and out quickly. The service department is helpful in letting me know what needs to be done. Ralph is helpful and always polite and goes the extra mile. More

Flexible and pleasant. Actually, there was a slight problem with my initial repair, and when I pointed this out, my service representative was professional in immediately ar Actually, there was a slight problem with my initial repair, and when I pointed this out, my service representative was professional in immediately arranging a fix - at no cost to myself ;-). Also, the shuttle service folks (very much appreciated) were prompt and friendly. The whole set-up is remarkably efficient. I appreciated their cooperative approach. More

Fantastic I have only ever serviced my Subaru myself or at Hendrick since purchasing it there back in 2011. Over eight years later they continue to exceed my ex I have only ever serviced my Subaru myself or at Hendrick since purchasing it there back in 2011. Over eight years later they continue to exceed my expectations of customer service and quality work. The technicians did a fantastic job, my car was well cared for and handled, and Jessica was fantastic during drop off, pick up, and communication in between. Rare to say that bringing a car in for service can be such a positive experience. More

Went in to donate dog bed Dropped off donation for pets...Thanks for helping! And my cargo Shade/cover for new Outback wasn’t working right... Gentlemen man came right out and Dropped off donation for pets...Thanks for helping! And my cargo Shade/cover for new Outback wasn’t working right... Gentlemen man came right out and fixed it... Also pointed out very nicely that I had put it in upside down 😩 Also corrected problem with windshield wiper blades - replacements worked great. I hated trading in my 20 year old Outback... it ran great... but new safety features were too big to pass up. Hope I get another 20 years... and at age 70, that’s saying a lot... Thanks.., More

Subaru excellence Hendrick has always been aligned to your appointment. They have only recommended what is needed. Their staff is knowledgeable and personal. We have bu Hendrick has always been aligned to your appointment. They have only recommended what is needed. Their staff is knowledgeable and personal. We have built a relationship with them and also their sister dealership for my Toyota Tacoma. Our experience has been positive since day one with using the over two years ago upon moving here. More

Terrific customer service. Thanks Jessica!!I bought two Terrific customer service. Thanks Jessica!! I bought two Subarus from this dealership and they are doing all my scheduled service. Perfect place to Terrific customer service. Thanks Jessica!! I bought two Subarus from this dealership and they are doing all my scheduled service. Perfect place to buy a car or have your service done! More

Superior service. It’s a pleasure to work with Brandon Smith. He is always courteous and respectful of my time. He is a true professional. Smith. He is always courteous and respectful of my time. He is a true professional. More

Chandler was very courteous and professional when dropping off and picking up my car, and I really appreciate the free shuttle to and from work! dropping off and picking up my car, and I really appreciate the free shuttle to and from work! More