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Hendrick Southpoint Auto Mall
Durham, NC
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104 Reviews of Hendrick Southpoint Auto Mall
Love the people that work here, but was not pleased that I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told that on the phone when I made the appointment and again when I arrived. More
Hendrick’s BMW provides outstanding service. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else. More
Anthony Scott was awesome. Great customer service and attentive to the customer. Explained the detail before and after the service. Great customer service and attentive to the customer. Explained the detail before and after the service. More
Very professional staff at Hendricks Acura. They provided timely and quality servicing of my TLX on many occasions. Outstanding customer service from Clinton Harrison from start to finish! They provided timely and quality servicing of my TLX on many occasions. Outstanding customer service from Clinton Harrison from start to finish! Thanks Clinton!!!! T. Harris More
Harold was quite professional and helpful in checking me in, explaining the process, and following up with calls. He also made the Uber reservation seamless. Well done! in, explaining the process, and following up with calls. He also made the Uber reservation seamless. Well done! More
Bmw Southpoint is the best BMW dealer around period. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. Thanks Hendrick BMW More
Always great service, but this was an exceptional experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was aw experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was awesome. Thank you!! More
Service people care that the client is happy. They understand your frustration when the car does not work. The telephone personnel, customer service reps and sales people all go above the stand They understand your frustration when the car does not work. The telephone personnel, customer service reps and sales people all go above the standard. More
As it was my first time I found the experience to be good the staff was warm and courteous and I was very comfortable and relaxed while waiting on my car the staff was warm and courteous and I was very comfortable and relaxed while waiting on my car More