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Hendrick Southpoint Auto Mall

Durham, NC

4.7
103 Reviews

127 Kentington Dr

Durham, NC

27713

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103 Reviews of Hendrick Southpoint Auto Mall

May 06, 2022

Hendrick’s BMW provides outstanding service. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else. More

by SW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, Ronda, Malcolm
May 06, 2022 -

SW responded

Hendrick’s BMW provides outstanding service. Nate, Ronda, Malcolm were excellent in taking care of my vehicle. No need to go anywhere else.

May 05, 2022

Anthony Scott was awesome. Great customer service and attentive to the customer. Explained the detail before and after the service. More

by Spglover28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
May 02, 2022

Very professional staff at Hendricks Acura. They provided timely and quality servicing of my TLX on many occasions. Outstanding customer service from Clinton Harrison from start to finish! More

by T Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Harrison
April 30, 2022

Harold was quite professional and helpful in checking me in, explaining the process, and following up with calls. He also made the Uber reservation seamless. Well done! More

by Ayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold
April 24, 2022

Awesome dealership. Great customer service. Car was finished as they promised. They cared about my time. More

by Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
April 22, 2022

Bmw Southpoint is the best BMW dealer around period. Sells team is incredible, Shawn is the person to go to. Service team is always on point. Thanks! Patricia and Jen. I’m a lifetime customer for sure. More

by NCReviewer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Patricia
April 20, 2022

Always great service, but this was an exceptional experience. Great personal attention & communication from Jeffrey Snow and Anthony Scott. Being greeted by Patricia and seeing all the smiles was aw More

by mgmphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Jeffrey Snow & Patricia
April 20, 2022

Service people care that the client is happy. They understand your frustration when the car does not work. The telephone personnel, customer service reps and sales people all go above the stand More

by itsthemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
April 14, 2022

As it was my first time I found the experience to be good the staff was warm and courteous and I was very comfortable and relaxed while waiting on my car More

by Petewilljam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
March 30, 2022

Courteous and professional service team staff. Welcomed me at arrival. Jarvis King (service rep) was a pleasure to work with. He explained the service to be done. Waiting room was comfortable and More

by Christian.Kenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis King
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