Hendrick Southpoint Auto Mall
Durham, NC
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103 Reviews of Hendrick Southpoint Auto Mall
BMW had great and fast service. Jessica kept on top of my needs for great service. Two unexpected events happened then needing to have some maintenance done. Finished quickly and k Jessica kept on top of my needs for great service. Two unexpected events happened then needing to have some maintenance done. Finished quickly and kept me informed multiple times a day of the status. They have become my home service shop. Recently we moved from CA and the superb service from Steve Thomas BMW. More
Love the people that work here, but was not pleased that I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told I was told my service would take 30 minutes, but instead took almost 2 hours. If I knew that in advance I would have planned accordingly. I was told that on the phone when I made the appointment and again when I arrived. More