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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,026 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,026 Reviews of Hendrick Lexus Northlake

June 30, 2023

Eric in service is wonderful to work with. Always has a smile Great friendly timely service More

by Merrill.poppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
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Jul 03, 2023 -

Hendrick Lexus Northlake responded

Merrill, thank you for your 5-Star rating of Eric and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit. Thank you for your loyalty!

June 30, 2023

Hendrick Lexus Northlake is a very welcoming and friendly establishment that I enjoy patronizing every time I take my car in for service. More

by Kimboggan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Jul 03, 2023 -

Hendrick Lexus Northlake responded

Kim, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with Eric and our team!

June 30, 2023

I love the dealership. The building and the performance of the car, the car service and most of all the greeting/treatment I get from Eric Edwards. I love Lexus! ❤️ More

by Christopher Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coach is great also, the treatment , Eric Edwards, Josh Dewberry
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Jul 03, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eric, Coach, and our team at Hendrick Lexus Northlake, Christopher! We truly appreciate your loyalty and look forward to serving you again during your next visit! Thank you for being part of our Hendrick Lexus Northlake family!

June 30, 2023

Amazing service! Eric was an amazing service partner and the car came out excellent. Great experience. More

by april_bevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Jul 03, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eric and our team at Hendrick Lexus Northlake, April! We look forward to serving you again during your next visit. Thank you for your loyalty!

June 30, 2023

Awesome experience. Brennan worked hard to find the car I wanted and made the entire process a dream. More

by busstoptom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, James Bickford, Brennan Gilreath
Report | Print
Jul 03, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Brennan and our team at Hendrick Lexus Northlake, Tom! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

June 30, 2023

I was very happy with Eric Edwards and the great technicians at Hendrick Lexus Northlake! More

by Jnstewart1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry
Report | Print
Jul 03, 2023 -

Hendrick Lexus Northlake responded

J. Stewart, thank you so much for taking the time to rate Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team!

June 29, 2023

We definitely just experienced great attention to detail, listening to our unique requests, and very personalized service - from “Coach” Williams! This is a 5 star dealership with low key atmosphere, and de More

by Cahabascout
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Vincent "Coach" Williams
Report | Print
Jul 03, 2023 -

Hendrick Lexus Northlake responded

Cahabascout, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding a vehicle for your grandson. Welcome to our Hendrick Lexus Northlake family!

June 28, 2023

Customer service with Omar L. is 10/10. He always takes really good care of us. More

by Jazmin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 02, 2023 -

Hendrick Lexus Northlake responded

Jazmin, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

June 28, 2023

Service experience is excellent. Worked with Eddie Hart this time and he made everything very easy. More

by Kate
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jul 02, 2023 -

Hendrick Lexus Northlake responded

Kate, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

June 28, 2023

Coach was great with his service. He was in point with everything and I was very please. I will be back and it will be because of him More

by Darylmiller71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Report | Print
Jun 30, 2023 -

Hendrick Lexus Northlake responded

Daryl, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

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