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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,095 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,095 Reviews of Hendrick Lexus Northlake

August 04, 2023

Chase is and was always dependable. Wish everyone at your place is like him . Good manners always goes a long way. More

by roblo73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Roblo, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 04, 2023

Chase is the best He listen to ur problems and try his best to find a solution More

by jw34272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

JW, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 04, 2023

The staff at Lexus Northlake are always friendly and accommodating. The facility is very comfortable and clean. My car is always serviced quickly and accurately, with complete detail provided to me abou More

by Ashley S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart, Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Ashley, thank you so much for taking the time to share about your service experience with Chase, Eddie, and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

Always a pleasure to get my car serviced here. Omar Licout was my advisor and he made sure I was kept up to date and even gave me his opinion of what was going on with my car which was 100% accura More

by NurseKay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell, Omar Licout
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Kay, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

August 03, 2023

Omar was super helpful! Great experience! I will always buy and service my car at Hendrick Lexus Northlake. More

by Bamilanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Bamilanese, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

August 03, 2023

Our service advisor, Chase, always takes amazing care of us when we bring our vehicles in for service. Chase is professional, courteous, and always keeps us updated on repair time and cost. We appreciate th More

by robyndecoteau@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Robyn, thank you so much for taking the time to share about your service experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

Everything was clear and precise. No problems.from the prices and expectations. Very well done More

by Baseball expert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

August 03, 2023

Another great service experience at Northlake Lexus with Chase Ward. Delayed some work that is not needed at this time. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Michael, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

Chase Ward handled my car checkup and I was very pleased with him. He was friendly and answered all my questions. More

by PELDRIDGE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

P. Eldridge, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

August 03, 2023

When it comes to customer service the Hendricks dealerships are second to none. Chase Ward understood my needs and delivered on that promise of great customer service. More

by dlwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

D. Williams, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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