Hendrick Lexus Northlake

Hendrick Lexus Northlake has an excellent Service Department. I brought my car in for a minor issue, My main man Eric Edwards was not in that day neither was Josh Dewberry. However I met Brock Ward a Department. I brought my car in for a minor issue, My main man Eric Edwards was not in that day neither was Josh Dewberry. However I met Brock Ward and he was as professional, and knowledgeable. My vehicle was taken care in a timely fashion. I've been a customer of Hendrick Lexus since 1999. As mentioned Eric Edwards has been my primary service contact and then Josh Dewberry. I'm glad that Hendrick Lexus continues to retain and hire friendly courteous professional people on their staff. More

After a few ordering snags, Brock followed thru on all services required by me. Thanks very much to a great Dealership and Service Department services required by me. Thanks very much to a great Dealership and Service Department More

Friendly and professional staff. Thorough maintenance and communication. Great waiting area with lots of snacks. Car is washed and vacuumed after services which is beyond amazing! Tr Thorough maintenance and communication. Great waiting area with lots of snacks. Car is washed and vacuumed after services which is beyond amazing! Traded and purchased my car here as well and would buy from here again. Fair and easy process. More

Hendrick Lexus is a nice dealership for service. Chase Ward takes care of me when I get there and can usually get me out early which is nice since it can take a long time sometimes. He's always nic Chase Ward takes care of me when I get there and can usually get me out early which is nice since it can take a long time sometimes. He's always nice to deal with and takes good care of everything what more can you ask of when you go have your car serviced. More

Service was excellent! Chase Ward was very easy to work with and was helpful and knowledgeable. We plan to have our Lexus serviced at this dealership in the future. Chase Ward was very easy to work with and was helpful and knowledgeable. We plan to have our Lexus serviced at this dealership in the future. More

Chase Ward was wonderful. Very professional, friendly, and knowledgeable. What I love most is that he kept me in the loop throughout the whole process my vehicle was being re Very professional, friendly, and knowledgeable. What I love most is that he kept me in the loop throughout the whole process my vehicle was being repaired. He was very conscientious and truly an asset to Hendrick Lexus Northlake. I am a established customer of Hendrick Northlake Lexus for over 5 years and because of Professional Advisors like Mr. Ward, I do not intend to change that; excellent customer service is everything to me and they have it all right there. More

They were great and explained everything in the process. I love the extra step with the videos they send you. I love the extra step with the videos they send you. More

Thank you to Chase and all the great Service folks at Hendrick Lexus Northlake.i can always count on them to keep me up and running! Hendrick Lexus Northlake.i can always count on them to keep me up and running! More

Service was excellent! Chase was professional and helpful in overseeing our service. We appreciate his efforts. Chase was professional and helpful in overseeing our service. We appreciate his efforts. More

Chase took great care of us and had us in and out in no time at all! time at all! More