
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,095 Reviews of Hendrick Lexus Northlake
I just had my 2022 Lexus GX460 serviced at Lexus of North Lake. The service was excellent, they were professional and efficient. We will be back. Lake. The service was excellent, they were professional and efficient. We will be back. More
I visited dealership with the family. Very nice environment. All team members were very kind. Hussain took great care of us. We had a test drive and then proceeded with the Lexus NX 300 p Very nice environment. All team members were very kind. Hussain took great care of us. We had a test drive and then proceeded with the Lexus NX 300 purchase. It is my 3rd Lexus car purchase and I received best service. Massive thanks to Hussain for providing exceptional service. More
We had a hassell free experience with Lexus of north lake. Our salesman Mark was top notch. We will continue to do business with Hendrick in the future. lake. Our salesman Mark was top notch. We will continue to do business with Hendrick in the future. More
We recently traded my Jeep Wrangler and purchased a Ford Fusion at Hendrick Lexus. Our sales representative, Robert Marock, was very friendly, informative, kind and easy to work with. He had everything read Fusion at Hendrick Lexus. Our sales representative, Robert Marock, was very friendly, informative, kind and easy to work with. He had everything ready when we went to sign the paperwork which made for a seamless transaction. I highly recommend Hendrick Lexus and working with Robert. He's extremely helpful, on the ball and will make trading/purchasing a car a very pleasant experience. Also James, in the finance department, was equally pleasant to work with and had everything ready to go. Our family we'll be back to Hendrick Lexus the next time we have an auto purchase need. More
The service there was outstanding! The service rep I had was Charles Hart. He listened to my needs and provided me with options. Hendrick customer waiting area is outstanding as well The service rep I had was Charles Hart. He listened to my needs and provided me with options. Hendrick customer waiting area is outstanding as well More
Great personnel. Service people have been great. Disappointed in the lack of follow up getting our second key fob. Although we now have it, we had to call (several ti Service people have been great. Disappointed in the lack of follow up getting our second key fob. Although we now have it, we had to call (several times) to finally arrange to receive it. We were continually told to “give it a few more weeks”. Not the standard we’ve come to expect from Lexus. Having said that, Omar, our last service tech, was exceptional. More