Hendrick Lexus Northlake

The entire team at Hendrick Northlake was super awesome to work with! The good vibes started with my initial meeting with Andrew to discuss my potential options. You can tell he really enjoys working with to work with! The good vibes started with my initial meeting with Andrew to discuss my potential options. You can tell he really enjoys working with people and is very personable. Jeremiah Vasquez and his protege for that day, Maggie, made the buying process easy, entertaining and enjoyable. They were very knowledgeable about the vehicles and listened to what I was looking for in my next model. Both of their personalities are top notch! Sal & Sean made the finance process extremely easy and not as brutal as it can sometimes be. It was obvious that their goal was to do their job efficiently but to also make sure their customers are happy! I wasn't sure if I was looking to buy another Lexus before this visit, but how can I not with great employees like this to work with! More

Lamar Licout was helpful, knowledgeable, and exhibited excellent customer service skills. The vehicle was nice and clean for pickup. excellent customer service skills. The vehicle was nice and clean for pickup. More

Excellent scheduling and communication. always a pleasure to deal with the service center and Ward Brock is outstanding as a service advisor always a pleasure to deal with the service center and Ward Brock is outstanding as a service advisor More

I always have great service at Northlake. I find everyone to be professional from the greeter to the person who retrieves my car for me to drive out. I am kept informed and advised of any iss I find everyone to be professional from the greeter to the person who retrieves my car for me to drive out. I am kept informed and advised of any issues up front. Plan to buy my next car from Northlake. More

Everyone is exceptional; courteous, knowledgeable and timely. They take great care with the vehicles and the owners! timely. They take great care with the vehicles and the owners! More

Brock Ward did a great job. Courteous and quick to resolve my problem. Thorough — he checked all my info and coverages without my even asking. Kept me fully informed. He was Courteous and quick to resolve my problem. Thorough — he checked all my info and coverages without my even asking. Kept me fully informed. He was a pleasure to work with and I would work with him again. More

Omar Licout and Brock Ward are my go to guys. Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I ap Their customer service is awesome. I have no problem bringing my vehicle into the dealership, I knowing that I will receive the best service. I appreciated the mechanics as well. Thank you!! More

Omar Licout made sure that I was given absolute GREAT service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s service. He immediately took care of my concerned and issues and I left a happy customer. I’d love to do business at the North Lake location and it’s mainly because of Omar! More

I had a great experience with my salesperson, Vincent "Coach" Williams. He was very patient and personable. "Coach" Williams. He was very patient and personable. More

Great Service, Chase Ward has been my go service through out the my time here out the my time here More