Hendrick Lexus Northlake

The best service and a wonderful environment. The snacks are great too. My service coordinator, Chase Ward is very professional and provides the best customer experience. The snacks are great too. My service coordinator, Chase Ward is very professional and provides the best customer experience. More

Hendrick is a great dealer with outstanding staff. I have been a customer for more than 10 years. On this visit Chase Ward guided me through service recommendations without any pressure. Will use him I have been a customer for more than 10 years. On this visit Chase Ward guided me through service recommendations without any pressure. Will use him in the future for sure. More

Hussain and Chase made me feel special and I knew that they would take care of everything they would take care of everything More

Our Service Advisor Chase is alway helpful and makes sure that the Service on our Lexus is top notch. that the Service on our Lexus is top notch. More

I have been buying cars for over 50 years and Hendrick Northlake Lexus has the best service department I have ever dealt with. My service representative, Chase Ward, is absolutely amazing. He comes out to Northlake Lexus has the best service department I have ever dealt with. My service representative, Chase Ward, is absolutely amazing. He comes out to greet me when I bring the car in, knows what service is needed, has the paperwork already prepared, gets me situated in the well-appointed waiting room, communicates with me throughout the process, has the vehicle ready at or often sooner than the estimated time, and goes over what work was done to make certain that I understand and am satisfied with the work. Chase Ward and his colleagues are the best I have ever seen, so we will now buy all of our cars from Hendrick Northlake Lexus! More

My vehicle under went a 60,000 check and the video was shared with me. Chase Ward was my advisor and was extremely professional and informative. I can always count on flawless service. shared with me. Chase Ward was my advisor and was extremely professional and informative. I can always count on flawless service. More

Went in for routine svc. Vehicle was making a sound when stopping the team was patient with me and listened. And solved the problem. The maintenance manager did the ride alo Vehicle was making a sound when stopping the team was patient with me and listened. And solved the problem. The maintenance manager did the ride along and trusted my judgement. More

Eddie is always a joy to work with. He’s very accommodating and gets me in and out quickly He’s very accommodating and gets me in and out quickly More

Lexus of NORTHLAKE has always given me great service . Eddie was great to work with and kept me informed on everything going on with my car .I would recommend Lexus Nothlake for all your needs Eddie was great to work with and kept me informed on everything going on with my car .I would recommend Lexus Nothlake for all your needs More

Eddie was really helpful and friendly. Got me a great loan car so I could drive the new Rx350. Got me a great loan car so I could drive the new Rx350. More