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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,097 Reviews of Hendrick Lexus Northlake

November 23, 2024

Nap Williams has been an extraordinary representative and I am grateful for his professionalism and support he has provided during this car buying process. More

by aur1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Dec 01, 2024 -

Hendrick Lexus Northlake responded

AUR, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 22, 2024

My experience at Lexus Northlake was incredible. Coach Williams along with the rest of the staff were extremely knowledgeable and helpful in helping me purchase my dream vehicle More

by jessebealjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Jesse, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

November 21, 2024

I recently visited Hendrick Lexus Northlake and had a fantastic experience! Whitney was incredibly friendly and helpful, making sure all my needs were met. The ambiance was cozy, and the customer service More

by Crockett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack, Whitney Suarez
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Crockett, thank you so much for taking the time to share about your recent experience with Whitney and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

November 21, 2024

"Coach" Vincent Williams was a tremendous help to my wife and I when we went to purchase a pre-owned Lexus RX 350. He took plenty of time to go over the pros and cons of the vehicle, and guided us through t More

by 1randallthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Randall, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350 and thank you for your loyalty!

November 20, 2024

No hassle at all! I purchased a RX350 and Mr. Harris Veneris was wonderful. Very knowledgeable, courteous and outright a Great guy!! I will be coming back. Thanks. More

by aliwt4xms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Ali, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350 and welcome to our Hendrick Lexus Northlake family!Ali, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350 and welcome to our Hendrick Lexus Northlake family!

November 20, 2024

Amazing experience with Hussain purchasing a new car. He made the process smooth and easy. More

by Msantamaria331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir, Jose Canas
Dec 01, 2024 -

Hendrick Lexus Northlake responded

M. Santa Maria, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 19, 2024

I was very pleased with the dealership and will be recommending this to everyone. Vincent “coach” Williams was wonderful with the sale. Very happy he was the one we were able to buy the vehicle from. More

by keeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams
Dec 01, 2024 -

Hendrick Lexus Northlake responded

Keeters, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 15, 2024

Brock ward in service gets back to you on pricing when he says he will. Overall service experience is honest and straightforward. They haven’t tried to sell me services I don’t need and for example are hones More

by shawnpoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Dec 02, 2024 -

Hendrick Lexus Northlake responded

Shawn, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing your positive feedback regarding our service diagnostic videos with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 14, 2024

I had a wonderful experience at Lexus Northlake. Naphtali Williams was wonderful! I can’t say enough about his expertise and kindness. I had been looking for an SUV for about 6 months and he showed More

by tamaraypysz7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Nov 19, 2024 -

Hendrick Lexus Northlake responded

Tamara, thank you so much for taking the time to share about your recent sales experience visit with Nap and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

November 12, 2024

Jeremiah was great! Jeremiah kept us informed and had all the details sorted out before we arrived. More

by travisfesta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Vasquez
Nov 19, 2024 -

Hendrick Lexus Northlake responded

Travis, thank you so much for taking the time to share about your recent sales experience visit with Jeremiah and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

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