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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,814 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,814 Reviews of Hendrick Lexus Northlake

May 28, 2024

Thank you Hussain for the great experience purchasing a car from you. Hussain was very professional and answered every question me and my wife had regarding the jeep. More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
May 29, 2024 -

Hendrick Lexus Northlake responded

Chad, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new jeep and welcome to our Hendrick Lexus Northlake family!

May 28, 2024

I had the best service experience of my life at Hendrick Lexus Northlake. There’s no other place that you should be getting your vehicle serviced. Especially if you are driving a Lexus! More

by Sabin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Charles, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 28, 2024

I always have a great experience at Lexus Northlake. I recieved outstanding care from Jeremiah Vasquez. He was not only knowledgeable of the vehicles but made sure to point out the important safety feat More

by Dee
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimiah Vasquez 5 stars, James Rafidi
May 29, 2024 -

Hendrick Lexus Northlake responded

Dee, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jeremiah and James. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

May 24, 2024

Experience was a delight from the time I made the appointment until the vehicle was done . Everyone was very polite, professional and courteous. My advisor, Garrett was knowledgeable and helpful. M More

by Chris S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Chris, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

May 23, 2024

GARRETT IS AWESOME. GIVE HIM A RAISE! thanks again for helping me save money :) -Monica More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Monica, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team (and managers for that raise!). Thank you for being part of our Hendrick Lexus Northlake family!

May 23, 2024

Thank you Garrett for getting me in and out within the time you estimated that I would. More

by Y Crouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
May 28, 2024 -

Hendrick Lexus Northlake responded

Y. Crouse, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 23, 2024

First service was great on my brand new Lexus! In and out fast with no issues. Garrett was friendly and answered all my questions :) More

by melonhead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Garrett provided the 5-Star Lexus experience during your first service visit and look forward to serving you again during your next visit. Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2024

I have been very pleased with the quality of service and how organized the service department is. Garrett Crossman has been very good each time I have gone in for service to keep me informed on where they More

by Slomama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 29, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 22, 2024

Great service from Garrett Grossman as usual from Hendrick Lexus. Easy and fast check in and I was given a time frame for my service to be completed. The car was washed and completed exactly within t More

by jim1392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 28, 2024 -

Hendrick Lexus Northlake responded

Jim, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 22, 2024

From purchase to service you feel special at Hendrick Lexus Northlake. Garrett Crossman greeted me and was so friendly and helpful through the service process. Waiting is comfortable with all things you’ More

by Cgavin1518
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 28, 2024 -

Hendrick Lexus Northlake responded

C. Gavin, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for being part of our Hendrick Lexus Northlake family!

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