
Hendrick Lexus Northlake
Charlotte, NC
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2,102 Reviews of Hendrick Lexus Northlake
Love Lexus, but was not happy the last time i bought my 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus More
I have purchased two new vehicles from Hendrick Lexus Northlake. Very pleased with all aspects of both transactions, plus the routine service visits. This visit was for a 5000 mile routine check. I comm Northlake. Very pleased with all aspects of both transactions, plus the routine service visits. This visit was for a 5000 mile routine check. I commend Service advisor Garrett Crossman, as well as previous sales persons Robert Marock and Jack McMackin. Also the service technicians, technology advisors, and service techs are exceedingly excellent. The dealership has my business for life. More
Garrett Crosman kept me involved in 30,000 mile Service update and always, very pleased with Hendrick Lexus. Pleased enough this is my 3rd Lexus I've purchased from this dealer update and always, very pleased with Hendrick Lexus. Pleased enough this is my 3rd Lexus I've purchased from this dealer More
I had a great experience buying my car from Whitney. She was friendly, helpful, and made the whole process easy and stress-free. I really appreciated her honesty and professionalism. Highly recommend wo She was friendly, helpful, and made the whole process easy and stress-free. I really appreciated her honesty and professionalism. Highly recommend working with her! I definitely feel proud to get my car from this dealership knowing they fully service the car and make sure everything is good before purchasing. Everyone there was so friendly. More
First class service in a fantastic showroom. The expertise of the sales staff, operations, and finance are unmatched. Ask for Hussain Amir for your purchase experience or simply to ask questions The expertise of the sales staff, operations, and finance are unmatched. Ask for Hussain Amir for your purchase experience or simply to ask questions—he’s the best. More
1st time at Lexus Northlake and Hussain was a pleasure to work with. He was knowledgeable, patient and fair. I ended up purchasing a TX and have no doubt I will be back to when I am in the market for another work with. He was knowledgeable, patient and fair. I ended up purchasing a TX and have no doubt I will be back to when I am in the market for another car. thank you Hussain for a great experience. More
Encountered my 1st of many to come experiences with Hendrick Lexus of Northlake, in Charlotte NC today. What started off a bit bumpy because of Warranty Concerns was quickly made right by Mr Eddie Har Hendrick Lexus of Northlake, in Charlotte NC today. What started off a bit bumpy because of Warranty Concerns was quickly made right by Mr Eddie Hart. His level of excellent communication and ability to diffuse any possible misunderstanding is beyond PHENOMENAL. As a lifetime purchase of Various Hendrick Automobiles I'd become accustomed to superior service and customer service. Hendrick Lexus definitely met my expectations. I'm looking forward to all my future service needs being completed by this Lexus Facility. If ever you're in need of a new or pre owned Lexus with Superior Customer Service attached please visit Hendrick Lexus, ask for Manager Eddie Hart....He will definitely guide you in the correct direction.....and make sure you mention I referred you to Hendrick. I truly am a very satisfied Lexus Owner.....now I have a relationship with Hendrick Lexus to help maintain the effectiveness and durability of my beautiful Matador Red Lexus Once again Thank You Dearly Eddie More